Company brief · updated 2026-10-17
citymapper.com · software industry · The ultimate transport app - iPhone / Android / Web
Today: Via's transit software for cities and agencies; postings describe AI Labs as a new vertical extending into areas beyond transit
Roles: Staff AI Engineer · Staff Engineer, AI Labs · Forward Deployed Engineer, AI Labs · Senior Engineer, AI Labs · Business Development Associate Principal, AI Labs · Partnerships Associate, AI Labs · Business Development Associate, AI Labs · Business Development Representative, AI Labs
Requirements mention: "full stack applications", "AI products", "LLMs", "agentic workflows" · "LLM-powered experiences", "data pipeline design" · "account-based marketing", "sales development (BDR/SDR)", "buying committee maps"
Inference: Via is staffing an incubator-style AI product team in New York with a business development team alongside it to bring those products to cities.
Today: Via's rider mobile apps, which postings say millions of riders use for booking and account management
Roles: Senior Flutter Engineer · Senior Mobile-Cross-Platform Engineer · Senior Android Engineer · Mobile Team Lead · Engineering Manager, Mobile · Senior Product Manager, Rider and Driver Mobile Experience · Director of Product, Rider and Driver Mobile Experience
Requirements mention: "Flutter", "Dart", "Jetpack Compose" · "rider/driver app", "release cycles", "MVVM" · "single unified platform"
Inference: Via is rebuilding its rider and driver apps toward a single cross-platform mobile stack, with Flutter alongside native Android and iOS.
Today: Via's on-demand RMV services across the greater Frankfurt area (posting text)
Roles: Hub Manager (m/w/d) · Hub Manager (German-speaking) · City Operations Manager (m/w/d) · City Operations Manager (German-speaking) · Field Manager – Data, Optimization & AI (m/w/d) · Field Manager - Data, Optimization & AI (German-speaking)
Requirements mention: "on-demand RMV services" · "proficiency level of at least C1 in both German and English" · "valid drivers license in Germany, class B"
Inference: Via is adding hub and city-level management for its Frankfurt-area on-demand service. The paired titles suggest about three distinct roles, each posted twice.
Today: Posting text only: "Via's Student Transit vertical" (not described on citymapper.com)
Roles: Partner Success Manager - New Vertical · Field Operations Manager, Via Student Transit · Operations Manager, Via Student Transit
Requirements mention: "contract renewals", "service expansions", "B2G/education tech" · "people management", "logistics", "process-oriented work"
Inference: Via is building out a student transport line across several US regions. Roles are spread across San Francisco, Seattle, Los Angeles, Sacramento and West and Central US.
Today: Citymapper site: "Get your brand seen by commuters in 400+ major cities globally"
Roles: Head of Sales, Citymapper Ads
Requirements mention: "digital media sales", "programmatic ecosystems", "SSPs", "French language skills"
No inference: single role, open since 2026-03-24.
| Department | Open |
|---|---|
| Field Operations | 44 |
| Operations | 24 |
| Engineering | 20 |
| Partnerships | 15 |
| Partner Success | 15 |
| People Operations | 14 |
| Expansion | 13 |
| Product | 10 |
| Marketing | 8 |
| Strategy | 5 |
| Support Operations | 4 |
| Legal | 3 |
These are Via's postings; Citymapper and Remix are Via brands, and only a few roles are Citymapper-specific. Field Operations leads with 43 open roles, followed by Operations (25) and Engineering (18), reflecting Via running transit services on the ground as well as building software. Of 179 open roles, 56 opened in the last 30 days, against 31 in the prior 30 days and 9 closed.
Seniority: Mostly manager (43) and senior (29), then junior (20), principal (17), mid (16) and director (13), plus 6 intern, 3 VP, 2 staff and 8 unclassified.
Skills named most: Customer service, Business development, Trusted advisor and relationship building, Data savvy and Tableau, Logistics and transit networks, Python, Distributed systems, LLMs and agentic workflows (AI Labs), Fluency in French and English (Vancouver, Toronto, Paris postings), German and English (Berlin, Frankfurt, Paris, Remote Germany and England postings)
Locations: Largest concentrations: New York (about 41 roles across its listed forms), Rochester, MN (9), Tel Aviv (9), London (7), Frankfurt region (6), Berlin (6). Three roles are counted as remote. Two can be identified: the German-speaking Customer Service Representative roles, Remote - Germany and Remote - England. The Tokyo Business Coordinator title also says part-time/partially remote.
If you're applying: Field Operations roles are concentrated at US transit sites such as Rochester, MN and in the Frankfurt region. Engineering roles are in New York and Tel Aviv, and AI Labs is in New York. Check each posting's language and licence requirements before applying.
If you're selling or recruiting: Hiring is picking up: 56 roles opened in the last 30 days against 31 in the prior 30. AI Labs is hiring engineers and a business development team in New York, and Partner Success is hiring across the US, Canada and Berlin. Head of Sales, Citymapper Ads has been open since March 2026, a long-running senior search.
| Title | Department | Location | Posted |
|---|---|---|---|
| Launch Associate Principal | Expansion | New York City; San Francisco | 2026-10-23 |
| Deployment Operations Associate Principal | Expansion | New York City; San Francisco | 2026-10-23 |
| Strategy & Operations - Launch | Expansion | New York City; San Francisco | 2026-10-23 |
| General Manager of Launch | Expansion | New York City; San Francisco | 2026-10-23 |
| Field Operations Manager | Field Operations | Denton, TX; Frisco, TX | 2026-10-23 |
| Senior Benefits Specialist | People Operations | New York City | 2026-10-20 |
| Senior Software Engineer - Optimization, Remix | Engineering | San Francisco, CA | 2026-10-19 |
| Engineering Manager, Remix | Engineering | San Francisco, CA | 2026-10-19 |
| Quality and Safety Manager | Field Operations | Dallas-Fort Worth, TX | 2026-10-16 |
| Launch Operations Associate Principal | Expansion | New York City; San Francisco | 2026-10-16 |
| Director of AI Engineering, Internal Products | Engineering | New York | 2026-10-16 |
| Senior Product Manager | Product | San Francisco | 2026-10-15 |
| Senior Product Manager | Product | New York City | 2026-10-15 |
| Director of Product | Product | San Francisco | 2026-10-15 |
| Director of Product | Product | New York City | 2026-10-15 |
| Account Executive (Remix) | Partnerships | New York City | 2026-10-15 |
| Director, Strategic Partnerships- Western US | Partnerships | Denver, CO | 2026-10-14 |
| People Operations Associate | People Operations | Sioux Falls, SD | 2026-10-14 |
| People Operations Associate | People Operations | Fort Worth, TX | 2026-10-14 |
| Hub Manager (m/w/d) | Field Operations | Frankfurt region | 2026-10-14 |
| Hub Manager (German-speaking) | Field Operations | Frankfurt region | 2026-10-14 |
| City Operations Manager (m/w/d) | Field Operations | Frankfurt region | 2026-10-14 |
| City Operations Manager (German-speaking) | Field Operations | Frankfurt region | 2026-10-14 |
| Field Manager – Data, Optimization & AI (m/w/d) | Field Operations | Frankfurt region | 2026-10-14 |
| Commercial Intern | Partnerships | London, UK | 2026-10-13 |
| Head of AI Research Product | Product | New York, New York | 2026-10-13 |
| Benefits Manager | People Operations | New York City | 2026-10-12 |
| Business Development Associate Principal, AI Labs | Marketing | New York, New York | 2026-10-09 |
| Partnerships Associate, AI Labs | Marketing | New York, New York | 2026-10-09 |
| Business Development Associate, AI Labs | Marketing | New York, New York | 2026-10-09 |
| Product Support & Operations Specialist | Delivery | New York | 2026-10-09 |
| Partner Success Manager | Partnerships | Miami Florida; Atlanta Georgia | 2026-10-08 |
| Senior Partner Success Manager, Eastern US | Partnerships | Miami Florida; Atlanta Georgia | 2026-10-08 |
| Senior Software Engineer - Optimization, Remix | Engineering | New York | 2026-10-08 |
| Senior Application Security Engineer | Security | Tel Aviv | 2026-10-07 |
| Maintenance Manager | Field Operations | Montgomery, Alabama | 2026-10-07 |
| Staff AI Engineer | Engineering | New York, New York | 2026-10-06 |
| Expansion Working Student (German-speaking) | Expansion | Berlin | 2026-10-02 |
| Expansion Working Student (German-speaking) | Expansion | Paris | 2026-10-02 |
| Expansion Intern (German-speaking) | Expansion | Berlin | 2026-10-02 |
| Expansion Intern (German-speaking) | Expansion | Paris | 2026-10-02 |
| Transit Safety Manager | Field Operations | Tulare, California | 2026-10-02 |
| Director of Strategy and Operations | Operations | Montgomery, AL | 2026-10-01 |
| Operations Manager | Field Operations | Rochester, MN | 2026-10-01 |
| Operations Manager | People Operations | Rochester, MN | 2026-09-30 |
| Dispatch Lead | Field Operations | Park City, UT | 2026-09-29 |
| People Operations Associate | People Operations | Rochester, MN | 2026-09-29 |
| Director of Strategy and Operations | Operations | Rochester, MN | 2026-09-25 |
| General Manager | Operations | Rochester, MN | 2026-09-25 |
| Proposal Coordinator | Strategy | New York | 2026-09-25 |
| Business Development Representative, AI Labs | Marketing | New York, New York | 2026-09-24 |
| Global Head of Payroll | People Operations | New York, New York | 2026-09-23 |
| Director of Strategic Partnerships | Partner Success | Vancouver, British Columbia | 2026-09-22 |
| Field Manager - Data, Optimization & AI (German-speaking) | Field Operations | Frankfurt region | 2026-09-22 |
| Senior Partner Success Manager | Partner Success | Dallas (Flexible Location) | 2026-09-21 |
| Senior Partner Success Manager | Partner Success | Detroit (Flexible Location) | 2026-09-21 |
| Senior Partner Success Manager | Partner Success | Chicago (Flexible Location) | 2026-09-21 |
| Operations Manager, AV Projects | Operations | Dallas - Fort Worth, TX | 2026-09-18 |
| Operations Manager, AV Projects | Operations | Los Angeles, CA; Bay Area, CA | 2026-09-17 |
| General Manager | Operations | Sacramento, CA | 2026-09-17 |
| Field Operations Manager | Field Operations | Rochester, MN | 2026-09-17 |
| Partnership Proposals Lead | Strategy | New York, New York | 2026-09-17 |
| Senior Partner Success Manager | Partner Success | Vancouver, British Columbia | 2026-09-16 |
| Account Director | Partner Success | Toronto | 2026-09-16 |
| Strategy & Operations Manager, Citymapper | Operations | London | 2026-09-15 |
| Partner Success Manager - New Vertical | Partner Success | San Francisco | 2026-09-14 |
| Partner Success Manager - New Vertical | Partner Success | Seattle | 2026-09-14 |
| Partner Success Manager - New Vertical | Partner Success | Los Angeles | 2026-09-14 |
| Senior Flutter Engineer | Engineering | New York | 2026-09-09 |
| Principal Product Designer, Transit Operations | Product | New York City | 2026-09-03 |
| Road Supervisor | Field Operations | Rochester, MN | 2026-09-03 |
| Algorithm Developer | Algorithm Research and Data Science | London | 2026-09-03 |
| Algorithm Researcher | Algorithm Research and Data Science | London | 2026-09-02 |
| Quality & Safety Manager | Field Operations | Sacramento, California, United States | 2026-08-31 |
| Road Supervisor | Field Operations | Mountain View, CA | 2026-08-31 |
| Senior Product Manager, Rider and Driver Mobile Experience | Product | New York City | 2026-08-28 |
| Director of Product, Rider and Driver Mobile Experience | Product | New York City | 2026-08-28 |
| Field Operations Manager, Via Student Transit | Field Operations | Seattle,Tacoma, Federal Way | 2026-08-28 |
| Operations Manager | Operations | Elmira, NY | 2026-08-27 |
| General Manager | Operations | Elmira, NY | 2026-08-27 |
| Transit Manager | Field Operations | Prescott, Phoenix AZ | 2026-08-26 |
| Quality & Safety Manager | Field Operations | Seattle | 2026-08-21 |
| Strategic Partnerships Principal | Partnerships | London | 2026-08-21 |
| Partner Success Manager - New Vertical | Partner Success | West and Central US | 2026-08-21 |
| Operations Manager | Operations | Montgomery | 2026-08-19 |
| People Operations Regional Manager | People Operations | Rochester, MN | 2026-08-19 |
| General Manager | Operations | Montgomery, AL | 2026-08-19 |
| Staff Engineer, AI Labs | Engineering | New York, New York | 2026-08-18 |
| Forward Deployed Engineer, AI Labs | Engineering | New York, New York | 2026-08-18 |
| Transit Ambassador | Field Operations | West Palm Beach, Florida | 2026-08-18 |
| Operations Manager, Via Student Transit | Field Operations | Sacramento, CA; San Jose, CA; Santa Rosa, CA | 2026-08-18 |
| Account Director | Partner Success | Vancouver, British Columbia | 2026-08-12 |
| Senior Partner Success Manager | Partner Success | Toronto | 2026-08-12 |
| Administrative Specialist | Field Operations | Mobile, AL | 2026-08-07 |
| Customer Service Representative | Field Operations | Tulare, CA | 2026-08-07 |
| Utility Worker | Field Operations | Rochester, MN | 2026-08-07 |
| Customer Support Agent | Field Operations | Baton Rogue, LA | 2026-08-07 |
| Road Supervisor | Field Operations | Tulare, CA | 2026-08-04 |
| General Manager | Operations | Baton Rouge, LA | 2026-07-29 |
| Performance Marketing Principal | Marketing | New York, New York | 2026-07-29 |
| Utility Worker | Field Operations | West Palm Beach, Florida | 2026-07-27 |
| Senior Backend Engineer, Voice AI | Engineering | Tel Aviv | 2026-07-22 |
| Safety Operations Manager | Field Operations | Rochester, MN | 2026-07-21 |
| Field Manager | Field Operations | Sacramento, CA | 2026-07-15 |
| Field Operations Manager | Field Operations | Prescott, Phoenix AZ | 2026-07-14 |
| Front-End Team lead | Engineering | Tel Aviv | 2026-07-13 |
| Front-End Engineer | Engineering | Tel Aviv | 2026-07-12 |
| Mobile Team Lead | Engineering | Tel Aviv | 2026-07-09 |
| Field Operations Manager | Field Operations | St. Louis, MO | 2026-07-07 |
| Proposal Enablement Associate | Strategy | New York | 2026-07-02 |
| Strategic Account Manager | Partner Success | Berlin | 2026-07-02 |
| Launch Principal | Expansion | New York City; San Francisco | 2026-06-26 |
| Launch Operations Principal | Expansion | New York City; San Francisco | 2026-06-26 |
| Strategy & Operations Manager, Citymapper | Operations | New York City | 2026-06-18 |
| Talent Acquisition Principal | People Operations | New York City | 2026-06-18 |
| Talent Acquisition Partner, Engineering | People Operations | London | 2026-06-18 |
| Principal Account Manager | Partner Success | Berlin | 2026-06-16 |
| Strategy & Operations Principal | Operations | New York City | 2026-06-15 |
| VP, Partnerships - France & Benelux | Partnerships | Paris | 2026-06-11 |
| Werkstudent:in, Recht | Legal | Berlin, Germany | 2026-06-11 |
| Working Student, Legal (German-speaking) | Legal | Berlin, Germany | 2026-06-11 |
| Engineering Manager, Mobile | Engineering | New York, New York | 2026-06-10 |
| Senior Mobile-Cross-Platform Engineer | Engineering | New York | 2026-06-10 |
| Senior Android Engineer | Engineering | New York | 2026-06-10 |
| Head of Risk & Insurance | Operations | New York City | 2026-06-09 |
| Field Operations Manager, Via Student Transit | Field Operations | Sacramento, CA; San Jose, CA; Santa Rosa, CA | 2026-06-01 |
| People Operations Regional Manager | People Operations | Fort Worth, TX | 2026-05-29 |
| Road Supervisor | Field Operations | Benton Harbor, MI | 2026-05-26 |
| Director of Strategy & Operations | Operations | San Francisco, CA ; Los Angeles, CA ; Seattle, WA | 2026-05-26 |
| Strategy & Operations Associate Principal | Operations | Dallas-Fort Worth, Texas | 2026-05-21 |
| Software & Data Engineer | Engineering | Tel Aviv | 2026-05-21 |
| Consumer Growth Marketing Principal | Marketing | New York, New York | 2026-05-19 |
| Expansion Associate Principal | Expansion | New York City; San Francisco | 2026-05-18 |
| People Operations Regional Manager | People Operations | Sioux Falls, SD | 2026-05-04 |
| Consumer Growth Marketing Associate | Marketing | New York, New York | 2026-04-16 |
| Senior Engineer, AI Labs | Engineering | New York, New York | 2026-04-15 |
| Commercial Lead (Dutch-Speaking) | Partner Success | Amsterdam; Paris; London | 2026-04-10 |
| Service Supervisor | Field Operations | Sarasota, FL | 2026-04-08 |
| People Operations Launch Specialist | People Operations | New York City | 2026-04-07 |
| Customer Service Representative (German-speaking) | Support Operations | Remote - England (remote) | 2026-04-07 |
| Customer Service Representative (German-speaking) | Support Operations | Remote - Germany (remote) | 2026-04-07 |
| Motion & AI Video Designer (Via, Remix, Citymapper) | Marketing | New York City | 2026-03-24 |
| Head of Sales, Citymapper Ads | Operations | London | 2026-03-24 |
| Strategy & Operations Principal | Operations | Sioux Falls, SD | 2026-03-17 |
| Business Coordinator, Tokyo (Part-time/Partially remote) | Partnerships | Tokyo, Japan | 2026-03-12 |
| Commercial Director, UK & Nordics | Partnerships | London | 2026-02-27 |
| On - Demand Driver | Driver Operations | Sioux Falls, SD | 2026-02-17 |
| Strategy and Operations Principal | Operations | Dallas - Fort Worth, TX | 2026-01-30 |
| Customer Support Agent | Support Operations | Fort Worth, TX | 2026-01-15 |
| Quality and Safety Manager | Field Operations | Sarasota, FL | 2026-01-05 |
| Senior DevOps Engineer | Engineering | Tel Aviv | 2025-12-31 |
| Expansion Manager | Sales | Tokyo | 2025-12-11 |
| Dispatcher | Field Operations | Park City, UT | 2025-11-12 |
| Strategy Principal, Proposals | Strategy | New York City | 2025-11-03 |
| Senior Workday Platform Architect | People Operations | New York, NY | 2025-10-02 |
| Director, Strategic Partnerships, DACH | Partnerships | Berlin | 2025-09-28 |
| Senior Platform Engineer | Engineering | Tel Aviv | 2025-09-16 |
| Field Operations Manager | Field Operations | New Jersey | 2025-08-12 |
| Partner Success Manager | Partnerships | US East Coast | 2025-07-16 |
| Expansion Principal | Expansion | New York City; San Francisco | 2025-05-30 |
| Strategy & Operations Principal | Operations | New York City | 2025-05-22 |
| General Manager | Operations | New York City | 2025-05-22 |
| Driver Operations Specialist (part-time) | Driver Operations | Milwaukee, WI; Madison, WI; Appleton, WI | 2025-05-22 |
| Facilities Technician | Field Operations | Sioux Falls, SD | 2025-05-15 |
| Senior Backend Engineer | Engineering | Tel Aviv | 2025-05-11 |
| Senior Product Designer, Transit Operations | Product | New York City | 2025-03-06 |
| Field Operations Manager | Field Operations | Atlanta, GA | 2025-02-21 |
| Senior Account Executive, DACH | Partnerships | Berlin | 2025-02-21 |
| Field Operations Manager | Field Operations | Southern Connecticut; Stamford, New Haven, Norwalk | 2025-02-21 |
| Field Operations Manager | Field Operations | Silicon Valley, Cupertino, Palo Alto, San Jose, East Bay | 2025-02-21 |
| Field Operations Manager | Field Operations | Dallas-Fort Worth, TX | 2024-07-25 |
| Dispatcher | Support Operations | Fort Worth, TX | 2024-07-25 |
| Senior Partner Success Manager, Eastern US | Partnerships | US East Coast | 2024-07-22 |
| Senior Product Manager, Transit Operations | Product | New York, New York | 2024-03-11 |
| CDL Driver | Driver Operations | Sioux Falls, SD | 2024-03-08 |
| General Manager | Operations | Sioux Falls | 2023-09-25 |
| Director, Strategic Partnerships - Central US | Partnerships | Remote - Central US (remote) | 2023-03-14 |
| Senior Proposals Writer | Strategy | New York | 2023-02-22 |
| Field Operations Manager | Field Operations | Tacoma, WA | 2023-01-03 |
| Support Specialist | Field Operations | Park City, UT | 2021-04-06 |
| Partner Support Specialist (part-time) | Operations | Green Bay | 2020-01-23 |
| Senior Enterprise Account Executive, Western US | Partnerships | Denver, CO | 2019-10-08 |
| Legal Operations Associate | Legal | New York, New York | 2019-10-01 |