Toolmill Briefswhat companies are building, read from their hiring

Company brief · updated 2026-10-18

Clipboard

clipboardworks.com · Consumer · Staff every open shift with vetted professionals, on demand. Trusted by 5.2K+ workplaces across healthcare, education, and dental.

38open roles
11new in 30 days
6closed in 30 days
38remote-eligible
steadyhiring velocity

What they're building

Customer support for workplaces and workers, staffed outside the U.S. strong signal

Today: Post your shifts ahead of time or get urgent support within the hour.

Roles: Customer Experience Specialist · Client Support Specialist (Workplaces - B2B) · Customer Support Team Lead

Requirements mention: Zendesk · Clipboard portal · clear, professional English · Comfortable working across chat, voice, and email channels · schedule adherence

Inference: all 9 support specialist roles (4 Customer Experience, 5 Client Support for workplaces) and the Worker Operations team lead are based outside the U.S. This suggests Clipboard runs its U.S. customer support from a distributed offshore team.

Billing and collections, converting invoiced revenue into cash strong signal

Today: We do the rest, from scheduling to documentation to payment.

Roles: Collections Account Manager · Billing Representative · S&O Senior Associate

Requirements mention: Asset-Backed Line (ABL) of credit · invoice disputes · outbound calls · Manage a team of Billing Account Managers · predictive analytics model

Inference: the Billing team is hiring at more than one level, including senior roles that manage Billing Account Managers and work on underwriting and predictive analytics for collections.

Worker onboarding and document verification on the app strong signal

Today: Staff every open shift with vetted professionals, on demand.

Roles: Onboarding Expert · Onboarding Documents Associate · Documents Voice and Chat Specialist

Requirements mention: document verification · credentialing · compliance operations · building rapport quickly · Clipboard app

Inference: the company is staffing up the step where new and reactivated workers are verified and onboarded before they take shifts.

Expansion from Long-Term Care into Home Health and Hospitals moderate signal

Today: Never turn down another referral because a patient is "too far".

Roles: Senior Product Designer · Operations Strategy Associate · Documents Voice and Chat Specialist · Customer Experience Specialist · Revenue Strategy & Growth Associate

Requirements mention: worker and facility apps · designing for iOS, Android, and web · designing workflows

Inference: several postings describe Clipboard as 'expanding from Long-Term Care into Home Health and Hospitals', and the site already uses home-visit language. Product, operations and revenue roles are being hired to support these settings. This is stated in the postings' descriptions rather than in specific requirements.

Dental marketplace sales and account management, staffed globally moderate signal

Today: Trusted by 5.2K+ workplaces across healthcare, education, and dental.

Roles: Account Executive - Dental - International · Account Manager - Dental - International

Requirements mention: generating your own leads · cold calling · full sales cycle · Availability to work US working hours · Stable high-speed internet connection

Inference: Clipboard hires dental sales and account staff anywhere in the world to work U.S. hours, bringing new dental offices onto the platform and retaining existing ones. Both roles were posted on 2026-09-15.

Internal operations and sales systems, automated with AI agents moderate signal

Today: We do the rest, from scheduling to documentation to payment.

Roles: Strategy & Ops Lead, Applied AI · Operations Strategy Associate · Sales Operations Analyst

Requirements mention: AI-driven tools and automation workflows · AI agents · internal automations · Slack bots · scheduled jobs

Inference: the company is adding people to automate internal operations and sales workflows with AI tools. At least 6 postings name AI agents or AI-driven systems.

Where the headcount is going

DepartmentOpen
Operations26
Sales7
Product4
Legal and Risk1

Operations accounts for 24 of 37 open roles, mostly support, onboarding and billing staff hired outside the U.S., while Engineering has 1 opening. Hiring is concentrated in running and supporting the marketplace rather than in building core software; 10 roles opened in the last 30 days and none closed.

Who they need

Seniority: Senior 8, manager 2, mid 4, junior 8, not stated 15.

Skills named most: Zendesk, SQL, Salesforce, AI agents, Python, customer support, document verification, Slack, Google Sheets, outbound calls, Asset-Backed Line (ABL) of credit, eCheck

Locations: All 37 roles are remote. Tagged U.S. (Remote) 13; Remote (Canada, UK, EU) 6; Remote (Philippines) 4; Remote (Global) 3; Remote (Non-U.S.) 3; Remote (APAC) 2; Remote (Canada) 1; Remote (North America) 1; Remote (Central & South America) 1; Remote (Africa, Central & South America, the Caribbean) 1; Remote (South Africa) 1; Remote (Jamaica) 1.

How to use this

If you're applying: Check the location line on each posting first: 13 roles are tagged U.S. (Remote) and the rest are tied to named countries or regions. Then check the requirements for that role family. Support roles ask for Zendesk and professional English. The dental roles ask for stable internet and availability during U.S. working hours. Analyst and strategy roles ask for SQL and Python.

If you're selling or recruiting: Operations is the largest hiring area at 24 roles, with support, onboarding and billing as the main clusters. Enterprise implementation roles (Forward Deployed Analyst, Strategic Fixer) require ADP, UKG and time clock integration experience. The 2 dental international roles list a salary of $12,000–$15,600 USD, and the Worker Operations team lead is open in Canada, UK, EU.

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Open roles (38)

TitleDepartmentLocationPosted
Account Manager SalesRemote (Canada) (remote)2026-10-22
Field MarketerSalesU.S. (Remote) (remote)2026-10-21
T&S InvestigatorOperationsRemote (Canada) (remote)2026-10-13
T&S InvestigatorOperationsU.S. (Remote) (remote)2026-10-13
Strategic WFM AnalystOperationsRemote (Canada, UK, EU) (remote)2026-10-07
Account Executive SalesU.S. (Remote) (remote)2026-10-06
Documents Voice and Chat SpecialistOperationsRemote (APAC) (remote)2026-10-02
Strategy & Ops Lead, Applied AIOperationsU.S. (Remote) (remote)2026-09-29
Strategy & Ops Lead, Applied AIOperationsRemote (Canada) (remote)2026-09-29
Senior Product DesignerProductU.S. (Remote) (remote)2026-09-29
Customer Support Team LeadOperationsRemote (Central & South America) (remote)2026-09-25
Onboarding ExpertOperationsRemote (Philippines) (remote)2026-09-21
Account Manager - Dental - InternationalProductRemote (Global) (remote)2026-09-15
Account Executive - Dental - International ProductRemote (Global) (remote)2026-09-15
Litigation CounselLegal and RiskU.S. (Remote) (remote)2026-08-31
Collections Account ManagerOperationsU.S. (Remote) (remote)2026-08-25
Collections Account ManagerOperationsRemote (Non-U.S.) (remote)2026-08-25
Billing RepresentativeOperationsRemote (Philippines) (remote)2026-08-21
Sales Commission AnalystSalesRemote (Canada) (remote)2026-08-21
Sales Operations Analyst SalesRemote (North America) (remote)2026-08-20
Revenue Strategy & Growth AssociateSalesU.S. (Remote) (remote)2026-08-13
Senior Associate, Revenue Strategy & Growth SalesU.S. (Remote) (remote)2026-08-13
Onboarding ExpertOperationsRemote (Central & South America) (remote)2026-08-07
Onboarding ExpertOperationsRemote (Canada, UK, EU) (remote)2026-08-07
Customer Support Team LeadOperationsRemote (Philippines) (remote)2026-07-28
S&O Senior AssociateOperationsRemote (Global) (remote)2026-07-27
S&O Senior AssociateOperationsU.S. (Remote) (remote)2026-07-27
Customer Experience SpecialistOperationsRemote (Non-U.S.) (remote)2026-06-03
Senior Product ManagerProductHybrid (San Francisco, CA) (remote)2026-06-02
Customer Experience Specialist OperationsRemote (Philippines) (remote)2026-05-19
Customer Experience SpecialistOperationsRemote (Africa, Central & South America, the Caribbean) (remote)2026-05-19
Customer Experience SpecialistOperationsRemote (Canada, UK, EU) (remote)2026-05-19
Onboarding Documents AssociateOperationsRemote (APAC) (remote)2026-05-05
Client Support Specialist (Workplaces - B2B)OperationsRemote (Canada, UK, EU) (remote)2026-03-13
Client Support Specialist (Workplaces - B2B)OperationsRemote (South Africa) (remote)2026-02-05
Client Support Specialist (Workplaces - B2B)OperationsRemote (Jamaica) (remote)2026-02-04
Client Support Specialist (Workplaces - B2B)OperationsRemote (Philippines) (remote)2026-02-04
Client Support Specialist (Workplaces - B2B)OperationsRemote (Non-U.S.) (remote)2026-02-04