Company brief · updated 2026-10-19
codeshealth.com · B2B · AI-powered medical record retrieval, chronologies & case insights built for personal injury law firms. HIPAA-compliant with nationwide 50-state coverage.
Today: AI-powered medical record retrieval, chronologies & case insights built for personal injury law firms (site)
Roles: Legal Records Retrieval Specialist (Experienced) · Medical Records Retrieval Lead (Legal, Experienced) · Strategy & Operations · Invoice Processing Specialist (Remote)
Requirements mention: legal record retrieval · process discipline · playbooks · automation features · Design the internal processes and SOPs · state fee schedules
Inference: a larger in-house Operations team to run record requests from start to finish, including paying provider invoices, with a lead and specialists working playbooks and internal tools.
Today: Join top plaintiff firms nationwide already using Codes Health (site)
Roles: Customer Success Lead, Commercial · Customer Success Lead, Enterprise · Key Accounts Associate · Operations: Key Accounts · Customer Support Specialist
Requirements mention: account health · expansion opportunities · NRR · QBRs · request-level monitoring · B2B customer support experience · Legal services
Inference: adding capacity to look after existing law firm customers. US remote roles cover success and support, and New York on-site roles cover key account monitoring and audits.
Today: AI medical record retrieval for plaintiff law firms (site)
Roles: Enterprise Account Executive · Account Executive · Enterprise Sales Development Representative (Ent-SDR) · Sales Development Representative (SDR)
Requirements mention: enterprise sales playbook · selling into legal preferred · cold outreach · outbound sequences · cold calling
Inference: adding outbound and account executive capacity in New York to sell the platform to law firms.
Today: Our agentic retrieval system utilizes a mixture of AI and human intervention (site)
Roles: Software Engineer
Requirements mention: agentic layer · retrieval pipeline · provider data layer
Not enough roles to infer a next step.
| Department | Open |
|---|---|
| Customer Experience | 5 |
| Operations | 4 |
| Growth | 4 |
| Finance | 1 |
| People/HR | 1 |
| Engineering | 1 |
Of 15 open roles, 9 are in New York and 5 are US remote roles, with Customer Experience (5) the largest department followed by Operations (4) and Growth (4).
Seniority: Senior 5, mid 3, unknown 3, intern 2, junior 1, manager 1.
Skills named most: legal record retrieval, process discipline, playbooks, B2B customer support experience, Legal services, account health, NRR, enterprise sales playbook, cold outreach, Excel, SQL, internal tooling
Locations: New York (9 roles, on-site as posted); United States (5 roles, all remote); Philippines (1 role, Invoice Processing Specialist (Remote), remote status not stated in the posting).
If you're applying: Nine of the 15 roles are on-site in New York. These are mainly sales (4), plus Customer Experience, operations, engineering and people roles. The five US remote roles are in records retrieval, customer success and customer support. Check each posting's hard requirements before applying, such as 2+ years of SDR experience or a legal record retrieval background.
If you're selling or recruiting: There are 15 open roles, two opened in the last 30 days, and no velocity trend yet. Good call targets are the Growth hiring managers in New York (four roles) and the Customer Experience leads (five roles) hiring for account health and expansion. The site announces a partnership with Filevine, which is useful context for conversations with legal-tech buyers.
| Title | Department | Location | Posted |
|---|---|---|---|
| Accounts Receivable Associate | Finance | United States (remote) | 2026-10-19 |
| Invoice Processing Specialist (Remote) | Operations | Philippines | 2026-10-08 |
| Operations: Key Accounts | Customer Experience | New York | 2026-10-07 |
| Customer Support Specialist | Customer Experience | United States (remote) | 2026-08-19 |
| Key Accounts Associate | Customer Experience | New York | 2026-08-19 |
| Legal Records Retrieval Specialist (Experienced) | Operations | United States (remote) | 2026-08-18 |
| Enterprise Account Executive | Growth | New York | 2026-08-03 |
| People Operations | People/HR | New York | 2026-07-17 |
| Enterprise Sales Development Representative (Ent-SDR) | Growth | New York | 2026-07-14 |
| Sales Development Representative (SDR) | Growth | New York | 2026-07-13 |
| Medical Records Retrieval Lead (Legal, Experienced) | Operations | United States (remote) | 2026-07-10 |
| Software Engineer | Engineering | New York | 2026-06-10 |
| Customer Success Lead, Commercial | Customer Experience | United States (remote) | 2026-04-23 |
| Customer Success Lead, Enterprise | Customer Experience | United States (remote) | 2026-04-23 |
| Account Executive | Growth | New York | 2026-01-03 |
| Strategy & Operations | Operations | New York | 2025-12-17 |