Company brief · updated 2026-10-19
front.com · B2B · Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work.
Today: "the platform where support, sales, operations, and AI agents come together to resolve complex customer work"
Roles: Senior Design Engineer · Head of Product Design
Requirements mention: design-token pipelines · component documentation · visual regression · accessibility · design system
Inference: four EPD roles (three Senior Design Engineer postings in Paris, Remote US and San Francisco, plus Head of Product Design) name design systems, tokens and components. This suggests investment in the shared UI layer. The Head of Product Design posting also lists queues, routing/assignment, rules builders and automation. This is read from the postings only.
Today: "AI responses that sound like your best rep Auto-reply with AI using your help content, conversation history, and tone."
Roles: Senior Product Manager - AI
Requirements mention: Copilot · AI assistant · AI tooling
Inference: two Senior Product Manager - AI roles, one in Paris and one in San Francisco, point to dedicated product ownership of Copilot, the AI assistant inside the inbox.
Today: "Front feels like the inbox your team already knows, fueled with the intelligence of AI."
Roles: Software Engineer, Core Product
Requirements mention: AI-powered workflows · inbox triage · high-volume, real-time systems
No inference drawn: this is a single posting, for the team that owns triage, routing and replies in the Front application.
Today: "Enterprise-grade trust that'll get the stamp of approval from IT"
Roles: Director of IT, Corporate Security & Infrastructure
Requirements mention: SOC 2 Type II · incident response · vendor risk · identity
No inference drawn: this is a single G&A director posting in San Francisco, owning identity, infrastructure and security for the company.
| Department | Open |
|---|---|
| EPD | 5 |
| G&A | 1 |
Eight open roles, seven in EPD (product and engineering) and one in G&A, with the largest concentration in San Francisco, CA (5 roles).
Seniority: 2 director-level and 6 senior roles.
Skills named most: frontend engineering, component-based architecture, UI craft, design systems, accessibility, ARIA patterns, visual regression, design-token pipelines, CI checks, Copilot, AI tooling, product management
Locations: San Francisco, CA (5 roles), Paris, France (2 roles), Remote, US (1 role). Four roles are marked remote: two in Paris, France, one tied to Remote, US, and one San Francisco, CA role.
If you're applying: Front has 8 open roles, 7 in product and engineering, with most based in San Francisco, CA. If you have frontend design-system or accessibility experience, the Senior Design Engineer postings are the most direct match, with Paris, France, Remote, US and San Francisco, CA options. Check each posting's listed requirements before applying.
If you're selling or recruiting: Eight open roles, four of them new in the last 30 days and none closed, with 5 in San Francisco, CA. The clearest hiring signal is design system and frontend component work across four roles. The Head of Product Design seat has been open since May 2026. For IT, security or iPaaS vendors, the open Director of IT, Corporate Security & Infrastructure role (identity, SOC 2 Type II, vendor risk, budget ownership) is the relevant signal.
| Title | Department | Location | Posted |
|---|---|---|---|
| Director of IT, Corporate Security & Infrastructure | G&A | San Francisco, CA | 2026-10-07 |
| Senior Design Engineer | EPD | Paris, France (remote) | 2026-10-06 |
| Senior Design Engineer | EPD | Remote, US (remote) | 2026-10-06 |
| Senior Product Manager - AI | EPD | Paris, France (remote) | 2026-09-08 |
| Senior Product Manager - AI | EPD | San Francisco, CA | 2026-09-08 |
| Senior Design Engineer | EPD | San Francisco, CA | 2026-08-03 |