Company brief · updated 2026-10-18
giga.ai · B2B · Giga builds enterprise AI agents for customer support that resolve complex conversations across chat, voice, and email — deployed in weeks, human-like at scale.
Today: "AI agents that resolve issues instantly across every channel" (giga.ai)
Roles: Senior Backend Engineer (New York) · Staff Backend Engineer (New York) · Founding Engineering Manager (New York) · Senior Backend Engineer (San Francisco) · Staff Backend Engineer (San Francisco)
Requirements mention: agent infrastructure · real-time AI agents · system architecture · AWS, Modal, Kubernetes, Postgres · Python, Django, FastAPI, TypeScript, Node.js
Inference: five backend and engineering-management roles across New York and San Francisco, including a Founding Engineering Manager in New York, suggest the backend that runs the agents is a main engineering investment and that a New York engineering team is being formed.
Today: "Attach APIs to an agent and control how they can be called" (giga.ai platform page)
Roles: Senior Forward Deployed Engineer · Forward Deployed Engineer I/II · Senior / Staff Forward Deployed Engineer
Requirements mention: tool calling · enterprise integrations · discovery calls · demos · customer-facing roles · contribute directly to the codebase
Inference: customer-facing engineers are being hired to connect agents to each customer's systems, which suggests deployments need hands-on integration work.
Today: "follow every conversation, and use what you learn to improve your agent" (giga.ai)
Roles: Software Engineer I / II (San Francisco) · Software Engineer I / II (New York)
Requirements mention: Atlas · Activity Stream · Dynamic knowledge · Agent memory · natural language queries · log visualization
Inference: engineers are being hired to work on named features for viewing and querying agent activity and memory, which matches the Observe and Improve stages on the site.
Today: "turn support from a cost center into a revenue generator" (giga.ai)
Roles: Enterprise Sales Director (Dallas) · Enterprise Sales Director (Atlanta) · Enterprise Sales Director (Chicago) · Enterprise Sales Director (New York) · Enterprise Sales Director (Seattle) · Enterprise Sales Director (San Francisco) · Regional Vice President of Sales (New York) · Regional Vice President of Sales (Chicago) · Regional Vice President of Sales (Boston) · Regional Vice President of Sales (Atlanta) · Regional Vice President of Sales (Seattle) · Regional Vice President of Sales (London) · Regional Vice President of Sales (Dallas)
Requirements mention: enterprise SaaS sales · complex deal cycles · enterprise negotiations · MEDDPICC · consumption and commitment-based sales revenue models · hire sales talent
Inference: sales is the largest department at 15 roles, with 13 senior sales roles spread across seven US cities and London, 11 of them marked remote, which suggests a regional enterprise sales build-out.
Today: Chat and voice agents delivered through iOS and Android SDKs (Mobile Engineer posting)
Roles: Mobile Engineer
Requirements mention: Swift · Kotlin · API design · offline behavior
Today: "Configure the work your agents do" (giga.ai platform page)
Roles: Member of Design Staff
Requirements mention: agentic interfaces · AI-assisted prototyping · real-time AI agents
| Department | Open |
|---|---|
| Sales | 15 |
| Engineering | 14 |
| Strategy & Operations | 3 |
| Design | 1 |
Sales (15) and Engineering (14) make up 29 of 33 open roles: sales hiring is mostly senior regional leadership, while engineering is concentrated in San Francisco (16 roles overall) and New York (6).
Seniority: Senior and above dominates: 7 VP, 6 director, 4 staff, 3 manager, 9 senior, and 4 junior roles.
Skills named most: Python, TypeScript, AWS, Kubernetes, Postgres, APIs, MEDDPICC, enterprise SaaS sales, complex deal cycles, enterprise negotiations, executive-level relationships, voice, chat, and email
Locations: San Francisco (16 roles, none marked remote), New York (6), Dallas (2), Atlanta (2), Chicago (2), Seattle (2), Bangalore (1), Boston (1), London (1). 11 roles are marked remote, all of them Enterprise Sales Director or Regional Vice President of Sales roles. The exceptions in that group are Enterprise Sales Director (San Francisco), which is on-site, and Regional Vice President of Sales (New York), whose remote status is not given. Several New York engineering roles also do not state remote status.
If you're applying: Apply to the backend roles if you write Python, Django, FastAPI or TypeScript and can be in San Francisco or New York. The forward deployed roles are for engineers who take customer calls and build integrations; all are listed as San Francisco. Software Engineer I / II roles in both cities work on named agent features such as Activity Stream and Agent memory.
If you're selling or recruiting: Recruiters: 13 senior sales leadership roles are open across seven US cities and London, most opened in January–February 2026 and still listed. Source enterprise software sellers and leaders with MEDDPICC, Challenger and consumption-based revenue model experience. Sellers: the hiring points to investment in regional enterprise sales, agent backend infrastructure, security (prompt injection, audit logging) and contact-center outcome metrics (containment, CSAT, AHT). Velocity is steady: 2 roles opened in the last 30 days and 0 closed.
| Title | Department | Location | Posted |
|---|---|---|---|
| Operations Manager | Strategy & Operations | Bangalore | 2026-10-14 |
| Member of Design Staff | Design | San Francisco | 2026-09-22 |
| Customer Success Lead (San Francisco) | Sales | San Francisco | 2026-09-12 |
| Chief of Staff (Office of the CEO) | Strategy & Operations | San Francisco | 2026-09-05 |
| Senior Forward Deployed Engineer | Engineering | San Francisco | 2026-07-28 |
| Forward Deployed Engineer I/II | Engineering | San Francisco | 2026-06-12 |
| Mobile Engineer | Engineering | San Francisco | 2026-05-18 |
| Enterprise Sales Development Representative | Sales | San Francisco | 2026-02-23 |
| Founding Engineering Manager | Engineering | New York | 2026-02-20 |
| QA Lead | Engineering | San Francisco | 2026-02-20 |
| Security Engineer | Engineering | San Francisco | 2026-02-20 |
| Software Engineer I / II | Engineering | New York | 2026-02-20 |
| Senior Backend Engineer | Engineering | New York | 2026-02-20 |
| Staff Backend Engineer | Engineering | New York | 2026-02-14 |
| Enterprise Sales Director | Sales | Dallas (remote) | 2026-02-05 |
| Enterprise Sales Director | Sales | Atlanta (remote) | 2026-02-03 |
| Enterprise Sales Director | Sales | Chicago (remote) | 2026-02-03 |
| Enterprise Sales Director | Sales | New York (remote) | 2026-02-03 |
| Enterprise Sales Director | Sales | Seattle (remote) | 2026-02-03 |
| Enterprise Sales Director | Sales | San Francisco | 2026-02-03 |
| Regional Vice President of Sales | Sales | New York | 2026-01-15 |
| Regional Vice President of Sales | Sales | Chicago (remote) | 2026-01-15 |
| Regional Vice President of Sales | Sales | Boston (remote) | 2026-01-15 |
| Regional Vice President of Sales | Sales | Atlanta (remote) | 2026-01-15 |
| Regional Vice President of Sales | Sales | Seattle (remote) | 2026-01-15 |
| Regional Vice President of Sales | Sales | London (remote) | 2026-01-15 |
| Regional Vice President of Sales | Sales | Dallas (remote) | 2026-01-15 |
| Social Content Manager | Strategy & Operations | San Francisco | 2025-12-20 |
| Senior Frontend Engineer | Engineering | San Francisco | 2025-10-17 |
| Senior Backend Engineer | Engineering | San Francisco | 2025-10-14 |
| Staff Backend Engineer | Engineering | San Francisco | 2025-10-11 |
| Senior / Staff Forward Deployed Engineer | Engineering | San Francisco | 2025-07-03 |
| Software Engineer I / II | Engineering | San Francisco | 2025-05-14 |