Company brief · updated 2026-10-18
gusto.com · B2B
Today: Payments at Gusto powers money movement across core payroll, contractor payments, international money movement, and new business offerings like PEO
Roles: Software Engineer, Payments · Payment Operations Manager · Payment Operations Analyst
Requirements mention: Payments and/or Accounting systems · fault-tolerant, mission-critical software · ACH/Nacha · wires · RTP · reconciliation
Inference: the Payments engineering role describes a full re-architecture, and the payment operations roles suggest money-movement operations are being staffed alongside it.
Today: Payroll, benefits and HR for small businesses, sold to an existing base of 400,000+ customers; PEO is a new offering being stood up
Roles: Staff Software Engineer, PEO · Staff Software Engineer, PEO Benefits · PEO Sales, Account Executive
Requirements mention: PEO Onboarding experience · carrier integrations · benefits shopping and plan-recommendation flows · Master Health Plan · quota-carrying · HCM platforms
Inference: the postings cover engineering, benefits and a new sales org together, which suggests PEO is being launched across product and sales at the same time.
Today: Gusto Retirement's 401(k) experience, serving as trusted advocates for participants and IRA owners
Roles: Staff Software Engineer, Retirement Financial Platform · Staff Software Engineer, Retirement Money Planning · Staff Software Engineer, Retirement AI · Participant Support Specialist · Retirement Sponsor Support Specialist · Retirement Offboarding Specialist · Conversion Operations Associate · Retirement Onboarding Coordinator · Summer Opportunities - Retirement Sales AE · Future Opportunities: Retirement Client Relationship Manager · Senior Revenue Accountant
Requirements mention: 401k loans · KYB/KYC · payments · retirement plan administration · Zendesk · Intercom · Freshdesk · revenue recognition
Inference: 11 roles tied to Gusto Retirement (8 with Retirement in the title) span engineering, support, onboarding, offboarding, sales and revenue accounting, which suggests the product is being staffed across its whole operation.
Today: Gusto Wallet, which gives workers direct access to their pay and tools to manage it, and SMB Banking, a newer banking product for small businesses
Roles: Principal Product Manager, Business Money – SMB Banking · Principal Product Manager, Consumer Money - Consumer Banking · Senior Product Design Manager, Banking · Staff Product Mobile Engineer, Business Money · Partner Manager, Consumer Fintech Partnerships · Head of Risk and Money Services
Requirements mention: business checking accounts · BaaS platforms · partner bank relationships · on-demand access to earned wages · KYC/KYB
Inference: the SMB Banking posting describes business checking as the foundation that owners will 'eventually' use to access capital, which suggests lending is a planned next step after business checking.
Today: Gusto Pro, our platform for Accountants & Bookkeepers
Roles: Staff Software Engineer, Gusto Pro Integrations · Gusto Pro Core, Junior Account Manager · Partner Manager, Gusto Pro · Future Opportunities: Channel Sales Experience · Senior Lifecycle Marketing Manager
Requirements mention: Bookkeeping integrations · MCP (Model Context Protocol) · OAuth · Gusto Pro platform · negotiating complex six-figure contracts · webinar production
Inference: the integrations posting says its portfolio of connections to accounting firms' software is 'expected to keep expanding', which suggests more third-party integrations for Gusto Pro; the postings do not state a timeline.
Today: Gusto's conversational AI assistant for small businesses, and Otto, an AI agent used by Gusto's support advocates
Roles: Principal Product Manager, AI Assistant · Principal Product Manager, Unified Service Platform · Staff Software Engineer, Gustie Assist · Staff Software Engineer, Core AI Platforms
Requirements mention: RAG · evals · conversational assistant · multi-agent orchestration · LLM-as-judge pipelines
Inference: agent and evaluation infrastructure is being built across several product areas at once; the postings do not show which launches come next.
| Department | Open |
|---|---|
| Engineering | 31 |
| Customer Experience | 19 |
| Sales | 8 |
| Product Management | 8 |
| People | 7 |
| Design | 5 |
| Data | 5 |
| Marketing | 4 |
| Security | 3 |
| Finance & BizOps | 3 |
| Legal & Compliance | 2 |
| Revenue Operations | 2 |
Engineering has the most open roles (26), followed by Customer Experience (15) and Sales (10). 31 of 97 roles opened in the last 30 days, versus 19 in the prior 30 days, and none closed.
Seniority: Of 97 roles: staff 30, senior 22, manager 17, mid 15, principal 5, junior 3, vp 2, director 1, intern 1, unknown 1.
Skills named most: AI tools (28), Ruby on Rails (23), Salesforce (23), APIs (9), React (9), Python (9), Zendesk (8), dashboards (7), SQL (7), Payroll (6), Intercom (6), Freshdesk (6)
Locations: The most common setup is hybrid across Denver, CO, New York, NY and San Francisco, CA (31 roles). Many sales and CX roles are hybrid in Atlanta, GA and Phoenix/Scottsdale, AZ. 11 roles are marked remote, tied to Austin, TX; Chicago, IL; Los Angeles, CA; Miami, FL; Seattle, WA; and Toronto, Ontario; most of these also list hybrid office options.
If you're applying: Read each role's listed requirements and location before applying. The largest clusters are roles requiring Ruby on Rails, Salesforce or AI tools.
If you're selling or recruiting: Engineering (26 roles), Customer Experience (15) and Sales (10) are the largest concentrations, and 31 roles opened in the last 30 days. Start with the Gusto Retirement and PEO hiring teams, which have several open roles each. The payroll tax team is also hiring: Tax Accounts, Tax Experiences, Tax Platform Engineering, and a PM for Tax Payments and Filing.
| Title | Department | Location | Posted |
|---|---|---|---|
| Workday System Developer | People | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-21 |
| FP&A AI Architect | Security | San Francisco, CA - Hybrid | 2026-10-19 |
| Staff Recruiter, Design & Specialized Tech | People | San Francisco, CA - Hybrid | 2026-10-19 |
| Tax Resolution Advocate | Customer Experience | Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-10-18 |
| Staff Software Engineer, Expansion Experiences | Engineering | San Francisco, CA - Hybrid | 2026-10-16 |
| Senior Staff Engineer, Expansion Experiences | Engineering | San Francisco, CA - Hybrid | 2026-10-16 |
| Staff Software Engineer, HR Experience | Engineering | New York, NY - Hybrid | 2026-10-15 |
| Head of Gusto Controls | Finance & BizOps | San Francisco, CA - Hybrid | 2026-10-15 |
| Staff Product Designer | Design | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-15 |
| Senior Staff Software Engineer, Gusto Agent & Partner Experiences (API) | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-15 |
| Senior Paid Acquisition Manager, Paid Social | Marketing | Burlingame, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-14 |
| Senior Commercial Lines Account Manager | Customer Experience | Denver, CO - Hybrid | 2026-10-14 |
| Manager, Business Insurance Servicing | Customer Experience | Denver, CO - Hybrid | 2026-10-14 |
| Enhanced Due Diligence Investigations Analyst | Legal & Compliance | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-13 |
| Fraud Investigations Analyst | Legal & Compliance | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-13 |
| Finance Intern (Summer 2027) | Finance & BizOps | New York, NY - Hybrid | 2026-10-13 |
| Manager, Account Executive Platform Sales | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-10-12 |
| Staff Software Engineer, Gusto Pro Integrations | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-09 |
| Principal Product Manager, Payroll Platform | Product Management | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-08 |
| Senior Lifecycle Marketing Manager | Marketing | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-08 |
| Staff Software Engineer, Cloud Infrastructure | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-06 |
| Staff Software Engineer, PEO | Engineering | San Francisco, CA - Hybrid | 2026-10-06 |
| Retirement Onboarding Specialist (New Plans) | Customer Experience | Denver, CO - Hybrid | 2026-10-05 |
| Recruiting Operations and Transformation Lead | People | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-10-02 |
| Talent Development Leader, Foundational Talent Products | People | Denver, CO - Hybrid; San Francisco, CA - Hybrid | 2026-10-02 |
| Staff Software Engineer, Retirement Financial Platform | Engineering | Austin, TX - Remote; Burlingame, CA - Hybrid; Chicago, IL - Remote; Denver, CO - Hybrid; Los Angeles, CA - Remote; Miami, FL - Remote; New York, NY - Hybrid; San Francisco, CA - Hybrid; Seattle, WA - Remote (remote) | 2026-10-01 |
| Sr. Sales Operations Analyst | Revenue Operations | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid; Toronto, Ontario - Remote (remote) | 2026-10-01 |
| Compensation Partner | People | San Francisco, CA - Hybrid | 2026-09-30 |
| Principal Product Manager, Consumer Money - Consumer Banking | Product Management | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-30 |
| Principal Product Manager, Business Money – SMB Banking | Product Management | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-30 |
| Staff Software Engineer, Retirement Money Planning | Engineering | Burlingame, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-25 |
| Staff Software Engineer, Invoicing and Billing | Engineering | San Francisco, CA - Hybrid | 2026-09-25 |
| Staff Software Engineer, Solo | Engineering | San Francisco, CA - Hybrid | 2026-09-25 |
| Staff Product Mobile Engineer, Business Money | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-25 |
| R&D Insights and Operations - Growth | Insights & Operations | San Francisco, CA - Hybrid | 2026-09-25 |
| Head of Marketing - Symmetry | Symmetry | Denver, CO - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-09-24 |
| Future Opportunities: Sales Onboarding Advocate | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid | 2026-09-23 |
| Principal Product Manager, AI Assistant | Product Management | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-23 |
| Payroll and Taxes Manager | Customer Experience | Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-09-21 |
| Payment Operations Manager | Product Management | New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-18 |
| Payment Operations Analyst | Product Management | San Francisco, CA - Hybrid; Seattle, WA - Remote (remote) | 2026-09-18 |
| Head of Product, New Customer Experience | Product Management | San Francisco, CA - Hybrid | 2026-09-18 |
| Senior Staff Software Engineer, Benefits | Engineering | New York, NY - Hybrid | 2026-09-18 |
| Staff Software Engineer, HR Experience | Engineering | New York, NY - Hybrid | 2026-09-17 |
| Executive Operations Partner | Leadership Operations | Scottsdale, AZ - Hybrid | 2026-09-16 |
| Premier Account Partner | Customer Experience | Atlanta, GA - Hybrid; Scottsdale, AZ - Hybrid | 2026-09-15 |
| Senior Performance Marketing Manager, Paid Social | Marketing | Burlingame, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-10 |
| Partner Manager, Gusto Pro | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; Phoenix, AZ - Hybrid; San Francisco, CA - Hybrid; Toronto, Ontario - Remote (remote) | 2026-09-09 |
| Senior Compensation Manager | People | San Francisco, CA - Hybrid | 2026-09-09 |
| Senior Staff UX Researcher, Quantitative | Design | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-09 |
| Senior L&D Specialist | Customer Experience | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-09-04 |
| Senior Product Design Manager, Banking | Design | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-04 |
| Head of Risk and Money Services | Customer Experience | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-09-04 |
| Software Engineer, Financial Data & Payments | Engineering | New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-31 |
| Product Marketing Leader - Innovation & Experimentation | Marketing | Atlanta, GA - Hybrid; Burlingame, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-08-24 |
| Manager - Developer Productivity, AI Tools | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-24 |
| Staff Software Engineer, Unified Services Platform | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-20 |
| Participant Support Specialist | Customer Experience | Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-08-20 |
| Staff Software Engineer, Business Insurance | Engineering | New York, NY - Hybrid | 2026-08-18 |
| Staff Software Engineer, Gustie Assist | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-14 |
| Senior Data Engineer | Data | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-14 |
| Software Engineer, ML Platform | Data | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-10 |
| Principal Product Manager, Unified Service Platform | Customer Experience | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-08-06 |
| Expansion Account Executive | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-08-04 |
| WFM Resource Management & Analytics | Customer Experience | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-08-03 |
| WFM Capacity & Analytics Planner | Customer Experience | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-08-03 |
| Staff Software Engineer, Tax Accounts | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-07-31 |
| Manager of Health Insurance Renewals Team | Customer Experience | Denver, CO - Hybrid | 2026-07-29 |
| Health Insurance Sales Operations Analyst | Revenue Operations | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-07-23 |
| Staff Software Engineer, PEO Benefits | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-07-16 |
| Senior Product Manager, Tax Payments and Filing | Product Management | New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-07-16 |
| Retirement Offboarding Specialist | Customer Experience | Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-07-07 |
| Staff Software Engineer, Tax Experiences | Engineering | San Francisco, CA - Hybrid | 2026-07-06 |
| Senior Staff Engineer - Tax Platform Engineering | Engineering | Atlanta, GA - Hybrid; Austin, TX - Remote; Chicago, IL - Remote; Denver, CO - Hybrid; Los Angeles, CA - Remote; Miami, FL - Remote; New York, NY - Hybrid; San Francisco, CA - Hybrid; Seattle, WA - Remote (remote) | 2026-07-02 |
| HR Consultant | Customer Experience | Denver, CO - Hybrid; Scottsdale, AZ - Hybrid | 2026-07-01 |
| Staff Software Engineer, Pricing and Packaging Engineering | Engineering | San Francisco, CA - Hybrid | 2026-06-25 |
| Staff Software Engineer, Core Products | Engineering | New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-06-24 |
| PEO Sales, Account Executive | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid; San Francisco, CA - Hybrid | 2026-06-23 |
| Channel Partnerships Manager, Investor Ecosystems (VC & PE) | Channel Partnerships | Atlanta, GA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Toronto, Ontario - Remote (remote) | 2026-06-23 |
| Staff Software Engineer, Retirement AI | Engineering | Denver, CO;San Francisco, CA;New York, NY | 2026-06-22 |
| Staff Software Engineer, AI Voice and Content | Engineering | San Francisco, CA - Hybrid | 2026-06-18 |
| Senior Revenue Accountant | Finance & BizOps | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Scottsdale, AZ - Hybrid | 2026-06-18 |
| Future Opportunities: Early Career Sales Talent | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid | 2026-06-11 |
| Staff Software Engineer, People Technology | People | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-06-09 |
| Future Opportunities: Retirement Client Relationship Manager | Customer Experience | Denver, CO - Hybrid; New York, NY - Hybrid | 2026-06-04 |
| Customer Experience Specialist, Health Insurance Benefits | Customer Experience | Denver, CO - Hybrid; Phoenix, AZ - Hybrid | 2026-06-04 |
| Senior Staff Software Engineer - Pricing and Packaging | Engineering | San Francisco, CA - Hybrid | 2026-05-27 |
| AI Operations Program Manager, Benefits | Customer Experience | Denver, CO - Hybrid | 2026-05-21 |
| IT Internal Controls | Security | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-05-20 |
| Senior Data Science Manager, Growth | Data | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-04-30 |
| Summer Opportunities - Retirement Sales AE | Sales | Denver, CO - Hybrid | 2026-04-20 |
| Future Opportunities: Channel Sales Experience | Sales | Atlanta, GA - Hybrid; Denver, CO - Hybrid; Phoenix, AZ - Hybrid | 2026-04-01 |
| Staff Software Engineer, Core AI Platforms | Engineering | San Francisco, CA - Hybrid; Denver, CO - Hybrid; New York, NY - Hybrid | 2026-03-27 |
| Data Scientist, Risk | Data | San Francisco, CA - Hybrid | 2026-03-26 |
| Senior Staff Software Engineer, Money Group | Engineering | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2026-03-23 |
| Staff Software Engineer, Payroll Platform | Engineering | San Francisco, CA - Hybrid | 2026-01-13 |
| Senior Product Design Manager, Payroll | Design | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid; Toronto, Ontario - Remote (remote) | 2026-01-07 |
| Retirement Onboarding Coordinator | Customer Experience | Denver, CO - Hybrid | 2025-12-10 |
| Enterprise Application AI Engineer | Security | San Francisco, CA - Hybrid | 2025-11-21 |
| Senior Manager, Head of Sales Data Science & Analytics | Data | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2025-09-30 |
| Senior Staff Product Designer, Finance | Design | Denver, CO - Hybrid; New York, NY - Hybrid; San Francisco, CA - Hybrid | 2025-08-04 |