Harper

AI-led commercial insurance distribution, which Harper's postings describe as a push toward 90%+ AI-led, including voice AI intake strong signal

Today: "Harper learns your business, works every market that can write it, and brings back the right coverage at the right price." (harperinsure.com)

Roles: Customer Service Operations Specialist · Forward Deployed Operations · Senior Commercial Broker, Brokerage Intelligence · Engineering Manager, Growth · Customer Intake Specialist

Requirements mention: AI evaluations · decision standards · AI agents · workflow automations · Voice AI systems · voice AI systems

Inference: Harper appears to be moving more intake, service and brokerage steps into AI systems, with people handling escalations and closing, based on the AI evaluation, agent and voice AI requirements.

Licensed sales capacity split into separate lanes: new business, renewals, post-sale service and partner-sourced deals, with SDRs feeding Account Executives strong signal

Today: "You make one call, we make the rest." (harperinsure.com)

Roles: Account Executive, New Business · Account Executive, Renewals · Account Executive, Service · Account Executive, Partnerships · Sales Development Representative, AI-Native

Requirements mention: commercial insurance producer license · direct closing conversations · manage a large book · high-velocity SMB sales · AE transfers

Inference: four Account Executive roles each list a producer license and cover a different stage of the customer relationship, which suggests Harper is organizing licensed sales by stage rather than adding generalist producers.

Partner and channel-sourced demand alongside direct sales, plus carrier access to place that business moderate signal

Today: "work every market that can write it" (harperinsure.com)

Roles: Head of Partnerships · Account Executive, Partnerships · Partnerships: New Verticals Associate · Carrier Partnerships Lead

Requirements mention: channel or reseller program design · embedded or API distribution · closed referral, channel, partnership, franchise, marketplace, or relationship-sourced business · carrier partnerships · appointments

Inference: Harper seems to be adding referral, channel and embedded sources of demand, while a separate carrier role secures the appointments and capacity to place that demand.

Opening new verticals, meaning new kinds of businesses to insure moderate signal

Today: "Our tech tells us which policy fits whatever you build, serve, store, or drive" (harperinsure.com)

Roles: GTM: New Verticals Lead · Partnerships: New Verticals Associate

Requirements mention: pressure-test the opportunity · regulated-industry · 0→1 experience · new markets

Inference: Harper seems to be testing which new kinds of businesses to insure, with dedicated roles for that work.

Paid, account-based and search demand generation moderate signal

Today: "Business insurance that works for you" (harperinsure.com site title)

Roles: Performance Marketing & Paid Acquisition Lead · ABM Lead · SEO/GEO Manager · Data Analyst

Requirements mention: Google Ads · trigger-based signals · GEO · funnel analysis · LTV/CAC modeling

Encoding underwriting and operating knowledge into systems that AI can use moderate signal

Today: "Deep industry expertise" (harperinsure.com site heading)

Roles: Senior Commercial Underwriter, Underwriting Intelligence · Learning & Knowledge Systems Lead · Operating Memory Lead

Requirements mention: commercial underwriting · knowledge engineering · structured prompting · evals on knowledge systems · knowledge management

Inference: Harper seems to be writing down underwriting and operating judgment in forms its AI systems can retrieve and apply, as these postings describe.