Company brief · updated 2026-10-18
netcracker.com · information technology
Today: OSS/BSS software and integration for telecom operators and enterprises (per postings)
Roles: Business Solution Architect · Business Solution Architect · Enterprise Solution Architect
Requirements mention: cloud-native architectures · event-driven design · legacy modernization · TM Forum Open APIs
Inference: three architect postings in Implementation Engineering (Canada, United States, Europe) suggest continued customer work moving telco systems to cloud-native, TM Forum-aligned architectures, based on the requirements listed.
Today: BSS for telecom operators across billing, CRM, order management and revenue assurance (per postings)
Roles: Managed Services Director · Telecoms QA Director · VP, Strategic Accounts
Requirements mention: BSS transformation programs · revenue assurance platforms · Managed Services · UAT
Inference: senior delivery, QA and sales roles in Japan and Europe point to ongoing BSS transformation and managed services work with operators. This reads as the existing business continuing, not a new line.
Today: OSS and network automation delivered to telecom operators (per posting)
Roles: Senior OSS BA
Requirements mention: model-driven automation · NETCONF/RESTCONF · GenAI · agentic AI
No next step inferred from one posting.
Today: Web and mobile solutions, AI/SaaS/cloud and managed services offerings for telecom customers (per postings)
Roles: Application Security Architect - Bulgaria · Corporate Counsel, Information Security & Privacy
Requirements mention: k8s security infrastructure · API security · ISO 27001 · SOC 2
No next step inferred from two postings in two departments.
Today: Internal sales support for Netcracker's telecom software sales (Salesforce/CRM)
Roles: Sales Operations Coordinator · Sales Operations Analyst
Requirements mention: pipeline management · CRM Administration · global sales team
Inference: two Sales Operations postings, one in Waltham, MA and one in Sao Paulo, point to sales process and CRM support work across regions, based on the requirements listed.
Today: Marketing for Netcracker's telecom software portfolio
Roles: Marketing Events and Operations Specialist · Content Marketing Specialist
Requirements mention: Adobe Marketo Engage · event registrations · SEO
No next step inferred from two postings in two departments.
| Department | Open |
|---|---|
| Human Resources | 4 |
| Implementation Engineering | 3 |
| Sales Operations | 2 |
| Marketing | 1 |
| Data Center and Managed Services | 1 |
| Quality Assurance | 1 |
| Legal | 1 |
| Sales | 1 |
Of 19 open roles, Implementation Engineering holds the most (5, mostly architects); Human Resources' 4 include a university recruiting event and a standing talent-pool posting, so the HR count overstates actual HR hiring; sales-related teams (Sales, Sales Operations, Sales Engineering) total 4.
Seniority: Senior 6, mid 4, director 2, manager 1, vp 1, junior 1, with 4 roles where seniority is unknown.
Skills named most: OSS/BSS, billing, TM Forum eTOM/SID, TM Forum Open APIs, solution architecture, cloud-native architectures, Kubernetes, IP/MPLS, Python, Salesforce, RFPs and RFIs, Marketo
Locations: Waltham, MA has the most postings (6), mostly corporate functions. Sao Paulo follows with 4 (one shared with Campinas), two of which are a university recruiting event and a PCD talent pool. Other roles are in Cincinnati, Tokyo, Canada, the United States, across Europe, Sofia, Germany and Belgrade. No posting is marked remote.
If you're applying: Telecom OSS/BSS experience is the common thread. If you have cloud-native OSS/BSS architecture experience, start with the Implementation Engineering architect postings; if you have BSS delivery or QA leadership experience, look at the Tokyo and Europe director roles. Check each posting's location, since none is marked remote. The FATEC university event and the Banco de Talentos - PCD posting are recruiting channels, not specific openings.
If you're selling or recruiting: Implementation Engineering is the largest department with 5 roles, including three solution architects in Canada, the United States and Europe. BSS delivery and QA leadership is being hired in Tokyo and Europe. Waltham, MA has 6 postings, mostly corporate functions (marketing, legal, sales operations, sales engineering, executive support). Pace is steady: 3 new postings in the last 30 days and none closed.
| Title | Department | Location | Posted |
|---|---|---|---|
| Marketing Events and Operations Specialist | Marketing | Waltham, MA, United States | 2026-10-05 |
| University Event Oct 2026- FATEC | Human Resources | Sao Paulo, Brazil | 2026-09-30 |
| Senior OSS BA | Implementation Engineering | Brazil, Campinas and Sao Paulo | 2026-09-08 |
| Office Coordinator | Human Resources | Cincinnati, OH | 2026-07-10 |
| Managed Services Director | Data Center and Managed Services | Tokyo, Japan | 2026-04-22 |
| Sales Operations Coordinator | Sales Operations | Waltham, MA | 2026-03-23 |
| Telecoms QA Director | Quality Assurance | Belgium, UK, Netherlands, Germany, Italy, Switzerland | 2026-03-20 |
| Enterprise Solution Architect | Implementation Engineering | Europe | 2026-03-11 |
| Corporate Counsel, Information Security & Privacy | Legal | Waltham, MA | 2026-03-05 |
| Executive Assistant | Human Resources | Waltham, Massachusetts | 2026-02-12 |
| Sales Operations Analyst | Sales Operations | Sao Paulo | 2026-01-12 |
| Application Security Architect - Bulgaria | Implementation Engineering | Sofia, Bulgaria | 2025-10-28 |
| VP, Strategic Accounts | Sales | Germany | 2025-06-26 |
| Banco de Talentos - PCD | Human Resources | Sao Paulo | 2024-01-29 |