Open

open.cx · B2B · Automate 77% of support tickets with enterprise-grade accuracy, security, and human handoff.

10open roles

0new in 30 days

0closed in 30 days

10remote-eligible

freezehiring velocity

What they're building

Customer success for Dutch-, German-, Spanish- and Arabic-speaking customers moderate signal

Today: AI agents that resolve customer support across chat, email, voice, WhatsApp and social

Roles: Customer Success Manager (Dutch speaking) · Customer Success Manager (German speaking) · Customer Success Manager (Spanish speaking) · Customer Success Manager (Arabic speaking)

Inference: they have, or expect, enough customers working in these four languages to need a dedicated account manager for each.

Customer engineering for the voice channel weak signal

Today: Voice as one of the channels the AI agent handles

Roles: Customer Engineer, Voice

None drawn; a single role is too little evidence.

Where the headcount is going

Department	Open
	10

All ten open roles are customer- or revenue-facing (four customer success, two customer engineering, one pre-sales, one RevOps, one generalist, one open application), and none are product or core engineering roles.

Who they need

Seniority: Not stated in the postings; one title, 'Customer Engineer, New Grad', is explicitly entry-level.

Skills named most:

Locations: All ten roles are marked remote. Five are tagged Amsterdam, Netherlands (four Customer Success Managers and the Generalist role), three are tagged Jordan (two Customer Engineers and RevOps), and two are tagged Netherlands (Pre-Sales Engineer and Open Application).

You'd fit if you speak Dutch, German, Spanish or Arabic and have managed customer accounts.
You'd fit if you are a recent graduate looking for a customer engineering role and can work from or near Jordan.
You'd fit if you have worked on voice or phone support systems with customers.

How to use this

If you're applying: Ten roles are open, all remote, and all were opened between 2 and 20 September 2026. None have closed and no new roles have been posted since, so these are the current openings. Check each role's location tag before applying. Requirements were not extracted for these postings, so the role titles are the only guide to what is needed; the language-specific CSM roles are the clearest.

If you're selling or recruiting: The company's site describes an AI customer support platform. Its agents handle inbound and outbound support, assist human agents, and run QA. It works across chat, email, voice, WhatsApp and social, on top of Zendesk, Intercom, Salesforce, HubSpot, Freshdesk, Twilio Flex or Open's own helpdesk. The ten open roles are all customer-facing: four language-specific Customer Success Managers in Amsterdam, plus customer engineering and RevOps in Jordan, pre-sales in the Netherlands, a generalist and an open application. All were opened in September and none have been posted since. That reads as a September push on customer-facing capacity that has since paused, not an ongoing ramp.

Open roles (10)

Title	Location	Posted
Pre-Sales Engineer	Netherlands (remote)	2026-09-20
Customer Success Manager (Dutch speaking)	Amsterdam, Netherlands (remote)	2026-09-05
Customer Success Manager (German speaking)	Amsterdam, Netherlands (remote)	2026-09-05
Customer Success Manager (Spanish speaking)	Amsterdam, Netherlands (remote)	2026-09-05
Customer Success Manager (Arabic speaking)	Amsterdam, Netherlands (remote)	2026-09-05
Generalist	Amsterdam, Netherlands (remote)	2026-09-05
Customer Engineer, Voice	Jordan (remote)	2026-09-02
Customer Engineer, New Grad	Jordan (remote)	2026-09-02
RevOps Specialist	Jordan (remote)	2026-09-02
Open Application	Netherlands (remote)	2026-09-02