Company brief · updated 2026-10-18
outset.ai · B2B · Get the depth of qualitative interviews at the speed and scale of a survey with the power of AI-moderated research. Make better, faster decisions for your business.
Today: Conduct hundreds of AI-moderated interviews at once, in any language, via video, voice, or text
Roles: Backend Software Engineer · Frontend Software Engineer · Forward Deployed Software Engineer (EU)
Requirements mention: real-time interview technology · in-house Large Language Model · real-time data streaming · WebRTC · real-time data visualization
Inference: three engineering roles (backend, frontend, forward deployed) point to continued work on the live interview product and its real-time data path. The postings do not say what is being added.
Today: Built for research teams driving business strategy
Roles: Sales Director - Market Research & Insights · Enterprise Sales Manager · Enterprise Account Executive · Sales Development Representative
Requirements mention: B2B SaaS sales · full-cycle enterprise sales · complex deal cycles · Market Research ecosystem · AI-moderated research platform · high-volume outbound prospecting
Inference: four sales roles, from outbound prospecting up to a sales director, suggest the company is staffing enterprise selling into market research teams. The account executive and sales director postings opened in March and April 2026, earlier than the SDR (June) and sales manager (August) postings.
Today: Recruit hundreds of participants via Outset from any geography
Roles: Program Manager - Research Operations · Researcher
Requirements mention: participant recruitment · digital qualitative recruitment · panel/vendor management · panels and vendors · screeners · incidence and feasibility · quality control
Inference: the program manager posting says the role builds the recruitment system (partners, process, and product experience) to make participant recruitment predictable at scale. That suggests recruitment is being run as a managed process for customers. The postings do not say this is a new product.
Today: Trust & Safety (site heading)
Roles: Platform Security Engineer · IT Automation Engineer · General Counsel
Requirements mention: SIEM detection rules · threat modeling · infrastructure-as-code security practices · Jamf Protect · zero-trust architecture · data privacy/AI regulatory frameworks · GDPR
Inference: security, device-management and privacy-law requirements across three roles suggest the company is formalizing security and compliance controls. The postings do not name a certification or standard.
Today: Recruit hundreds of participants via Outset from any geography
Roles: Marketing Lead - EMEA · Forward Deployed Software Engineer (EU)
Requirements mention: field marketing · tradeshows · community programs
No inference: two roles are too few to say how large the European effort is.
| Department | Open |
|---|---|
| Sales | 15 |
| Engineering | 6 |
| Customer Success | 6 |
| Science | 2 |
| Marketing | 2 |
| Design | 1 |
| Product | 1 |
| Workplace | 1 |
Of 20 open roles, Customer Success has 5, Engineering 5 and Sales 4, which is 14 of 20; Marketing has 2 and Workplace, People, Design and Legal have one each; the company's employee count is not given.
Seniority: Mid-level 8, senior 3, director 3, manager 3, junior 2, vp 1.
Skills named most: Python, Django, Postgres, AWS, WebRTC, React, Next.js, GraphQL APIs, qualitative research, participant recruitment, Salesforce, forecasting
Locations: 18 roles are listed in San Francisco and 16 of 20 are remote. Remote roles are tied to San Francisco except Forward Deployed Software Engineer (EU), which is tied to the European Union; Marketing Lead - EMEA is listed in London. Head of Workplace Operations, IT Automation Engineer and General Counsel are onsite in San Francisco.
If you're applying: Engineering and Customer Success have the most open roles, at 5 each. Check the listed skills and location in each posting before applying. 18 roles are San Francisco-based; outside the US there is one EU engineering role and one London marketing role.
If you're selling or recruiting: Recruiters: the senior sales openings are Sales Director - Market Research & Insights and Enterprise Sales Manager, and Customer Success has five open roles, including research operations. Vendors: postings name AWS, Terraform, SIEM, Jamf Pro/Protect, HubSpot, Salesforce and Ashby. Velocity is flagged as slowing: 6 roles opened in the last 30 days against 9 in the prior 30, with 5 closed.
| Title | Department | Location | Posted |
|---|---|---|---|
| Data Analyst | Engineering | San Francisco (remote) | 2026-10-23 |
| Product Designer | Design | San Francisco (remote) | 2026-10-23 |
| Research Scientist | Science | San Francisco (remote) | 2026-10-22 |
| Research Engineer | Science | San Francisco (remote) | 2026-10-22 |
| Global Account Manager - Consulting & Research Agencies | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - Retail | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - Pharma | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - Media & Entertainment | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - Financial Services | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - CPG/Food & Beverage | Sales | San Francisco (remote) | 2026-10-22 |
| Account Executive - Healthcare & Life Sciences | Sales | San Francisco | 2026-10-21 |
| Global Account Manager | Sales | Remote (remote) | 2026-10-21 |
| Product Manager | Product | San Francisco (remote) | 2026-10-21 |
| Founding CX Solutions Account Executive | Sales | San Francisco (remote) | 2026-10-19 |
| Global Head of Partnerships | Sales | San Francisco (remote) | 2026-10-19 |
| Enablement Program Manager | Sales | San Francisco (remote) | 2026-10-19 |
| Senior Product Solutions Partner | Customer Success | London (remote) | 2026-10-19 |
| Marketing Lead - EMEA | Marketing | London | 2026-10-14 |
| Platform Security Engineer | Engineering | San Francisco (remote) | 2026-10-13 |
| Researcher | Customer Success | San Francisco (remote) | 2026-10-08 |
| Head of Workplace Operations | Workplace | San Francisco | 2026-09-29 |
| IT Automation Engineer | Engineering | San Francisco | 2026-09-23 |
| Account Director | Customer Success | San Francisco (remote) | 2026-09-22 |
| Product Marketing Manager | Marketing | San Francisco (remote) | 2026-09-10 |
| Founding Scaled Customer Success Manager | Customer Success | San Francisco (remote) | 2026-09-10 |
| Research Manager | Customer Success | San Francisco (remote) | 2026-09-04 |
| Program Manager - Research Operations | Customer Success | San Francisco (remote) | 2026-09-01 |
| Enterprise Sales Manager | Sales | San Francisco (remote) | 2026-08-14 |
| Forward Deployed Software Engineer (EU) | Engineering | European Union (remote) | 2026-08-04 |
| Backend Software Engineer | Engineering | San Francisco (remote) | 2026-07-27 |
| Frontend Software Engineer | Engineering | San Francisco (remote) | 2026-07-27 |
| Sales Development Representative | Sales | San Francisco (remote) | 2026-06-29 |
| Sales Director - Market Research & Insights | Sales | San Francisco (remote) | 2026-04-02 |
| Enterprise Account Executive | Sales | San Francisco (remote) | 2026-03-12 |