Company brief · updated 2026-10-18
podium.com · B2B · AI-powered lead generation and management platform that helps you convert more leads and make more money.
Today: Site: "Turn more conversations into revenue with a 24/7 AI Employee that manages the full customer journey from first inquiry to booking and beyond."
Roles: AI Onboarding Specialist - Home Services · AI Onboarding Specialist - Medspa · AI Onboarding Specialist · AI Onboarding Specialist - Automotive
Requirements mention: customer onboarding/implementation · health scoring of accounts · account connections · managing multiple concurrent projects
Inference: onboarding roles split by vertical (Home Services, Medspa, Automotive) suggest AI Employee setup is handled by vertical-specific specialists.
Today: Site: "Every industry has its own customer journey. Explore yours to see how Podium’s AI helps you move faster, follow up smarter, and win more business."
Roles: Regional Customer Success Manager (Automotive)- CHICAGO · Regional Customer Success Manager (Automotive) · Regional Customer Success Manager (Automotive) · Regional Customer Success Manager (Automotive) · Sales Development Representative - Automotive
Requirements mention: AI technologies · Voice AI · automation platforms · research dealer groups · schedule high-quality product demonstrations
Inference: four remote US automotive customer success roles and one Melbourne SDR role aimed at new-car dealerships and dealer groups point to a dedicated automotive push.
Today: Site: "Your AI Employee responds like your best team member, 24/7, and never lets a hot lead go cold."
Roles: Senior Director of Engineering, AI Agents · Staff AI Engineer - USA · Staff AI Engineer - Utah · Senior AI Engineer - Agentic
Requirements mention: evaluation infrastructure · agent testing · guardrails · evaluations for LLM behavior · AI Agent platform
Inference: four senior and staff AI roles with evaluation and guardrail requirements suggest the agent platform is being built out with testing and safety tooling.
Today: Site: "The #1 converting AI Employee for local businesses"
Roles: VP, Enterprise Sales · Enterprise Account Executive · Strategic Customer Success Manager - Enterprise (OEM) · AI Enterprise Customer Success Manager
Requirements mention: Enterprise outbound sales · Enterprise Account Executive experience · Enterprise Customer Success · net retention goals
Inference: a VP role described as building the sales strategy for the Enterprise segment, plus enterprise AE and CSM roles, suggests an enterprise sales motion is being staffed alongside the SMB sales team.
Today: Site: "Turn more conversations into revenue with a 24/7 AI Employee that manages the full customer journey from first inquiry to booking and beyond."
Roles: Senior Software Engineer - GTM · Product Manager - GTM · Software Engineer - GTM
Requirements mention: internal tools · internal platforms · automation · marketing tooling ecosystem · AI coding tools
Inference: three Business Systems roles in Lehi, Utah for GTM tooling suggest internal systems for the sales and marketing teams are being built alongside the product.
Today: Posting: "capturing and converting leads 24/7 for businesses across Auto, Home Services, and Aesthetics."
Roles: Sales Development Representative · Associate Sales Development Representative (In-Office Lahore, Pakistan) · Associate Sales Development Representative (In-Office Islamabad, Pakistan) · Sales Recruiter
Requirements mention: Speak English fluently · evangelize the Podium story · setting appointments with new business · tech sales · talent pipelines
Inference: five Offshore Sales Development roles are open across Guatemala, Lahore and Islamabad; three were opened in May–June 2026 and two date from 2024. A Sales Recruiter posting describes building the Guatemala Sales Development team from the ground up. Together these suggest offshore prospecting capacity is being added.
| Department | Open |
|---|---|
| Customer Success | 21 |
| Engineering | 11 |
| Sales | 8 |
| People Operations | 7 |
| Offshore Sales Development | 5 |
| Sales Development | 4 |
| Business Systems | 3 |
| Marketing | 2 |
| Information Technology | 1 |
| Finance | 1 |
Customer Success is the largest department with 19 of 60 open roles, and Lehi, Utah holds 30 of the 60 roles.
Seniority: Mostly mid-level (19) and junior (19) roles, with 9 senior, 5 manager, 4 director, 2 VP and 2 staff.
Skills named most: CRM, Salesforce, automation platforms, LLMs, Voice AI, customer support software, SaaS, Gainsight, AI technologies, AI coding tools, distributed systems, Python
Locations: Lehi, Utah (30 roles, plus 6 more listed as Open to Remote, one of which also lists Remote, US); Guatemala, Guatemala (7); Melbourne (6, one listed as 'Melbourne'); Remote, US (5); Lahore, Pakistan (3); Islamabad, Pakistan (2); Remote, Brazil (1). 12 roles are remote.
If you're applying: Filter by Customer Success (19 roles) or Lehi, Utah (30 roles), and check each posting's listed requirements against your experience before applying; note location and remote terms as written.
If you're selling or recruiting: Lead with the 19 Customer Success roles and the five automotive openings (four Regional CSM roles, one SDR role) as a sign of vertical focus. Note that the enterprise sales and customer success roles, including an open VP, Enterprise Sales, point to a separate enterprise motion. Recruiting is also staffed: 7 People Operations roles are open, including Director, Talent Acquisition.
| Title | Department | Location | Posted |
|---|---|---|---|
| Manager, Support & Operations | Customer Success | Melbourne, Australia | 2026-10-23 |
| Senior Manager, Enterprise AI solutions - Automotive | Customer Success | Lehi, Utah, Open to Remote (remote) | 2026-10-22 |
| Customer Success Manager - SMB | Customer Success | Melbourne, Australia | 2026-10-21 |
| Product Manager - Automotive & AI Products | Engineering | Melbourne, Australia | 2026-10-21 |
| Manager, Customer Success | Customer Success | Melbourne, Australia | 2026-10-15 |
| Account Executive - Lehi, Utah | Sales | Lehi, Utah | 2026-10-14 |
| Tech Lead, Site Reliability | Engineering | Lehi, Utah, Open to Remote (remote) | 2026-10-13 |
| IT Helpdesk Technician | Information Technology | Guatemala, Guatemala | 2026-10-12 |
| Integration Support Engineer | Engineering | Lehi, Utah | 2026-10-12 |
| Recruiting Coordinator | People Operations | Lehi, Utah | 2026-10-09 |
| Regional Customer Success Manager (Automotive)- CHICAGO | Customer Success | Remote, US (remote) | 2026-10-06 |
| Sales Development Representative - Automotive | Sales Development | Melbourne, Australia | 2026-10-02 |
| Regional Customer Success Manager (Automotive) | Customer Success | Remote, US (remote) | 2026-09-30 |
| Senior Software Engineer - GTM | Business Systems | Lehi, Utah | 2026-09-30 |
| Senior Software Engineer | Engineering | Remote, Brazil (remote) | 2026-09-21 |
| Senior Director of Engineering, AI Agents | Engineering | Lehi, Utah, Open to Remote; Remote, US (remote) | 2026-09-18 |
| Product Manager - GTM | Business Systems | Lehi, Utah | 2026-09-17 |
| Software Engineer - GTM | Business Systems | Lehi, Utah | 2026-09-11 |
| Director of Demand Marketing | Marketing | Lehi, Utah | 2026-09-11 |
| AI Product Support Specialist | Customer Success | Lehi, Utah | 2026-09-10 |
| Senior Corporate Recruiter | People Operations | Lehi, Utah | 2026-09-08 |
| Technical Support Engineer | Customer Success | Lehi, Utah | 2026-09-01 |
| VP of Sales | Sales | Lehi, Utah | 2026-08-28 |
| Chief of Staff - Sales | Sales | Lehi, Utah | 2026-08-25 |
| Corporate Recruiter | People Operations | Guatemala, Guatemala | 2026-08-11 |
| Director of Communications | Marketing | Lehi, Utah | 2026-08-06 |
| Senior Software Engineer – VoIP | Engineering | Lehi, Utah, Open to Remote (remote) | 2026-07-21 |
| Corporate Recruiter | People Operations | Lehi, Utah | 2026-07-20 |
| Customer Success Manager | Customer Success | Melbourne | 2026-07-14 |
| Director, Talent Acquisition | People Operations | Lehi, Utah | 2026-06-22 |
| Enterprise Account Executive | Sales | Lehi, Utah; Remote, US (remote) | 2026-06-22 |
| Sales Development Representative | Offshore Sales Development | Guatemala, Guatemala | 2026-06-18 |
| Senior Technical Recruiter | People Operations | Lehi, Utah | 2026-06-01 |
| Associate Sales Development Representative (In-Office Lahore, Pakistan) | Offshore Sales Development | Lahore, Pakistan | 2026-05-22 |
| Sales Recruiter | People Operations | Guatemala, Guatemala | 2026-05-19 |
| Product Support Specialist | Customer Success | Lahore, Pakistan | 2026-05-19 |
| Associate Sales Development Representative (In-Office Islamabad, Pakistan) | Offshore Sales Development | Islamabad, Pakistan | 2026-05-05 |
| VP, Enterprise Sales | Sales | Lehi, Utah | 2026-05-04 |
| Regional Customer Success Manager (Automotive) | Customer Success | Remote, US (remote) | 2026-04-09 |
| Regional Customer Success Manager (Automotive) | Customer Success | Remote, US (remote) | 2026-04-09 |
| AI Onboarding Specialist - Home Services | Customer Success | Lehi, Utah | 2026-02-25 |
| AI Onboarding Specialist - Medspa | Customer Success | Lehi, Utah | 2026-02-25 |
| Sales Manager - SMB AEs | Sales | Lehi, Utah | 2026-02-12 |
| AI Onboarding Specialist | Customer Success | Lehi, Utah | 2026-02-06 |
| AI Onboarding Specialist - Automotive | Customer Success | Lehi, Utah | 2026-01-22 |
| AI Enterprise Customer Success Manager | Customer Success | Lehi, Utah | 2026-01-15 |
| AI Customer Success Manager - SMB | Customer Success | Lehi, Utah | 2026-01-09 |
| Staff AI Engineer - USA | Engineering | Lehi, Utah, Open to Remote (remote) | 2025-12-22 |
| Staff AI Engineer - Utah | Engineering | Lehi, Utah | 2025-12-22 |
| Account Executive - AI Software Sales | Sales | Melbourne, Australia | 2025-10-08 |
| Senior AI Engineer - Agentic | Engineering | Lehi, Utah, Open to Remote (remote) | 2025-09-11 |
| Senior Software Engineer | Engineering | Lehi, Utah, Open to Remote (remote) | 2025-08-04 |
| Sales Development Representative | Sales Development | Melbourne, Australia | 2025-06-26 |
| Sales Development Manager – AI SaaS | Sales | Melbourne, Australia | 2025-04-28 |
| Senior Software Engineer | Engineering | Lehi, Utah | 2025-02-19 |
| Customer Onboarding Manager | Customer Success | Guatemala, Guatemala | 2024-12-10 |
| Product Support Specialist (Guatemala) | Customer Success | Guatemala, Guatemala | 2024-12-10 |
| Customer Success Manager | Customer Success | Guatemala, Guatemala | 2024-12-10 |
| Sales Development Representative (In-Office Islamabad, Pakistan) | Offshore Sales Development | Islamabad, Pakistan | 2024-07-09 |
| Accounts Receivable Specialist | Finance | Lehi, Utah | 2024-02-03 |
| Inbound Sales Development Representative | Sales Development | Lehi, Utah | 2024-01-25 |
| Sales Development Representative (In-Office Lehi, Utah) | Sales Development | Lehi, Utah | 2024-01-03 |
| Sales Development Representative (In-Office Lahore, Pakistan) | Offshore Sales Development | Lahore, Pakistan | 2024-01-02 |