Company brief · updated 2026-10-18
retellai.com · B2B
Today: Build, deploy, and manage next-generation AI voice agents that sound human, execute tasks, and scale effortlessly
Roles: Senior Forward Deployed Engineer (Singapore) · Senior Forward Deployed Engineer (Spanish Fluency Required) · Senior Forward Deployed Engineer (Mandarin Fluency Required) · Senior Forward Deployed Engineer · Deployment Strategist
Requirements mention: customer-facing technical role · production-grade code · Spanish fluency · voice AI best practices · deployment architectures · implementation plans
Inference: Applied AI has five open roles. Two require a language (Spanish, Mandarin) and one is based in Singapore, which suggests customer deployments are being staffed for more languages and regions beyond the Bay Area.
Today: Proprietary Voice AI Orchestration Delivering Human-Quality, Low-Latency Phone Conversations At Scale
Roles: Staff Engineer, Platform & Systems · Senior Software Engineer, Backend · Senior Software Engineer, Frontend · Senior Software Engineer, Full Stack
Requirements mention: real-time audio · APIs at scale · distributed components · prompt management · dashboards · telephony integrations
Inference: the four engineering postings point to continued work on the real-time infrastructure behind phone conversations and on the dashboards and prompt tools customers use. This is based on these requirements alone.
Today: Built for the Complexity of Real Call Centers
Roles: Enterprise Account Executive · Enterprise Account Manager · Senior Deal Desk Manager · Founding Strategic Partnerships, Cloud & Alliances
Requirements mention: CCaaS · contact centers · net revenue retention · renewal · expansion · co-sell · partner-sourced pipeline
Inference: enterprise sales, post-sale expansion and a founding cloud and alliances partnerships role suggest the company is building a partner co-sell channel alongside direct enterprise sales to contact centers.
Today: Build, deploy, and manage next-generation AI voice agents that sound human, execute tasks, and scale effortlessly
Roles: Senior Software Engineer, Internal Deployed · Founders Initiatives, Technical Ex-Founders · Founders Initiatives, AI Agents
Requirements mention: workflow automation · lead scoring models · API-based integrations · OpenAI · Gemini · Claude
Inference: three Founders Initiatives postings describe AI systems for recruiting, sales and operations, which suggests the company is automating its own internal workflows.
Today: Production-Ready AI Agent Platform Your Team Can Operate
Roles: Senior Billing Manager · Accountant (Contract) · Senior Deal Desk Manager
Requirements mention: usage-based contracts · usage-based billing · cash application · AR aging · usage-based pricing · quote-to-cash
Inference: the billing, accounting and deal desk roles all reference usage-based contracts, billing or pricing, which suggests a build-out of usage-based billing processes.
Today: Enterprise-Grade Security and Reliability
Roles: Compliance Manager (Contract) · Commercial Counsel · Senior IT Manager
Requirements mention: SOC 2 · ISO 27001 · HIPAA · call recording consent · TCPA · SOC2 compliance
Inference: the compliance, legal and IT postings cite SOC 2, HIPAA and call recording consent requirements, which suggests formal compliance work for enterprise contracts.
| Department | Open |
|---|---|
| Applied AI | 6 |
| Operations | 6 |
| Engineering | 4 |
| Sales | 3 |
| Technical Success | 3 |
| Founders Initiatives | 3 |
| Partnerships | 1 |
| Marketing | 1 |
| Product | 1 |
Of 27 open roles, 7 sit in Operations (billing, accounting, procurement, legal, compliance, IT and recruiting sourcing), 5 in Applied AI, 4 in Engineering, 3 in Founders Initiatives, 2 each in Sales, Technical Success and Product, and 1 each in Marketing and Partnerships.
Seniority: 14 senior, 7 mid, 2 manager, 1 staff, 3 not stated
Skills named most: Python, AI voice agents, voice AI, APIs, integrations, JavaScript, LLMs, Salesforce, HubSpot, TypeScript, system design, debugging
Locations: 22 roles in the San Francisco Bay Area, 4 remote (the postings do not state a country for remote roles), and 1 in Singapore.
If you're applying: Match your language and stack to the posting. The Spanish and Mandarin forward-deployed roles require fluency, and the Singapore role is tied to that location, so check those first. Most roles are on-site in the Bay Area; only 4 are remote.
If you're selling or recruiting: Hiring is picking up: 11 roles opened in the last 30 days versus 3 in the prior 30, with 3 closed. Operations is the largest department, with 7 of 27 roles. The postings name the systems in use: Stripe, NetSuite and QuickBooks (billing), Vanta (compliance), Jamf, Kandji, Intune and Rippling (IT), and Salesforce and HubSpot (sales). The Procurement Manager posting lists vendor selection and vendor consolidation, so expect a structured buying process once that seat is filled.
| Title | Department | Location | Posted |
|---|---|---|---|
| Deal Desk Coordinator (Contract) | Sales | Remote (remote) | 2026-10-23 |
| Senior Forward Deployed Engineer (Hong Kong) | Applied AI | Hong Kong | 2026-10-21 |
| Support Engineer (Contract) | Technical Success | Remote (remote) | 2026-10-20 |
| Accountant (Contract) | Operations | Remote (remote) | 2026-10-14 |
| Senior Billing Manager | Operations | San Francisco Bay Area | 2026-10-14 |
| Senior IT Manager | Operations | San Francisco Bay Area | 2026-10-12 |
| Deployment Strategist | Applied AI | San Francisco Bay Area | 2026-10-08 |
| Mandarin-speaking: Customer Success Engineer (Contract) | Technical Success | Remote (remote) | 2026-10-07 |
| Compliance Manager (Contract) | Operations | San Francisco Bay Area | 2026-10-05 |
| Senior Deal Desk Manager | Sales | San Francisco Bay Area | 2026-09-29 |
| Commercial Counsel | Operations | San Francisco Bay Area | 2026-09-29 |
| Enterprise Account Manager | Technical Success | San Francisco Bay Area | 2026-09-19 |
| Procurement Manager | Operations | San Francisco Bay Area | 2026-09-18 |
| Senior Forward Deployed Engineer (Singapore) | Applied AI | Singapore | 2026-09-13 |
| Founding Strategic Partnerships, Cloud & Alliances | Partnerships | San Francisco Bay Area | 2026-09-04 |
| Senior Forward Deployed Engineer (Spanish Fluency Required) | Applied AI | San Francisco Bay Area | 2026-08-13 |
| Senior Forward Deployed Engineer (Mandarin Fluency Required) | Applied AI | San Francisco Bay Area | 2026-08-05 |
| Senior Software Engineer, Internal Deployed | Founders Initiatives | San Francisco Bay Area | 2026-07-26 |
| Enterprise Account Executive | Sales | San Francisco Bay Area | 2026-07-15 |
| A Call for Content Creators | Marketing | Remote (remote) | 2026-07-12 |
| Founders Initiatives, Technical Ex-Founders | Founders Initiatives | San Francisco Bay Area | 2026-06-11 |
| Founders Initiatives, AI Agents | Founders Initiatives | San Francisco Bay Area | 2026-06-11 |
| Staff Engineer, Platform & Systems | Engineering | San Francisco Bay Area | 2026-02-08 |
| Senior Product Designer | Product | San Francisco Bay Area | 2026-01-19 |
| Senior Software Engineer, Frontend | Engineering | San Francisco Bay Area | 2025-11-17 |
| Senior Software Engineer, Full Stack | Engineering | San Francisco Bay Area | 2025-10-06 |
| Senior Forward Deployed Engineer | Applied AI | San Francisco Bay Area | 2025-02-20 |
| Senior Software Engineer, Backend | Engineering | San Francisco Bay Area | 2024-12-03 |