Company brief · updated 2026-10-19
trysalient.com · B2B · Salient automates collections, servicing, regulatory audit, insurance claims, and dispute resolution for consumer lenders.
Today: Taylor handles inbound and outbound collections and servicing across voice, SMS, email, and chat.
Roles: Telephony Infrastructure Engineer · Applied AI Engineer
Requirements mention: SIP · RTP · real-time media · latency budgets · speech modeling · production voice agents
Inference: the voice channel is being built as its own telephony and speech layer. The Telephony Infrastructure Engineer posting describes ownership of the voice platform behind Salient's AI agents.
Today: Not chatbots. Salient agents gather data, check rules, update systems, and produce documentation end to end.
Roles: Lead Product Manager, AI Agents · AI Deployment Lead · Founding Product Designer · Full Stack Engineer, Front-End
Requirements mention: LLM-powered products · evals · webhooks · data mapping · AI driven workflows · human-in-the-loop systems
Inference: the company is adding product, deployment and front-end capacity for agents that customers build, manage, monitor and improve.
Today: Marshall is an automated audit engine — not a call monitor.
Roles: Senior Product Manager, Marshall
Requirements mention: integrations · workflow automation · source-of-truth boundaries · data models · migrations · auditability
No inferred next: weak signal, one role.
Today: Salient partners with technology-first lenders to build AI that is reliable, auditable
Roles: Lead Security Engineer
Requirements mention: SOC 2 · PCI · bank-specific security requirements · enterprise security questionnaires
No inferred next: weak signal, one role.
Today: Compliant AI conversations at any volume.
Roles: Cloud Infrastructure Engineer · Infrastructure Engineer
Requirements mention: autoscaling · capacity management · cost optimization · GPU-intensive workloads
No inferred next: moderate signal, kept to what the two postings state.
| Department | Open |
|---|---|
| Engineering | 9 |
| Business | 3 |
| Founder's Office | 1 |
| Applied AI | 1 |
Ten of the 15 open roles are in Engineering, with 3 in Business, 1 in Founder's Office and 1 in Applied AI, all at SF Headquarters: most hiring is engineering and product work on the agent platform, plus a small group of business and people hires.
Seniority: Senior 10, staff 1, director 1, mid 1, unknown 2 across 15 roles.
Skills named most: AI agents, evals, Kubernetes, AWS, GCP, SOC 2, SLOs, incident response, Python, SIP, data pipelines, design system
Locations: All 15 roles are listed at SF Headquarters; none are remote.
If you're applying: Apply to the role whose listed requirements you meet, and confirm you can work on-site at SF Headquarters, since no roles are remote.
If you're selling or recruiting: Five roles opened in the last 30 days and two closed. Engineering has 10 of 15 open roles. The postings point to specific needs: voice and SIP infrastructure, AI agent product and deployment (including the AI Deployment Lead), SOC 2, PCI and bank security reviews, and cloud cost attribution across AWS and GCP. The Technical Recruiter and Head of People openings are the entry point for recruiting and people-tools conversations.
| Title | Department | Location | Posted |
|---|---|---|---|
| Senior Product Manager, Marshall | Engineering | SF Headquarters | 2026-09-28 |
| Telephony Infrastructure Engineer | Engineering | SF Headquarters | 2026-09-26 |
| Lead Security Engineer | Engineering | SF Headquarters | 2026-09-26 |
| Cloud Infrastructure Engineer | Engineering | SF Headquarters | 2026-09-26 |
| Lead Product Manager, Voice AI | Engineering | SF Headquarters | 2026-09-25 |
| Founder's Office | Founder's Office | SF Headquarters | 2026-08-06 |
| Product Designer | Engineering | SF Headquarters | 2026-08-03 |
| AI Deployment Lead | Business | SF Headquarters | 2026-07-10 |
| Technical Recruiter | Business | SF Headquarters | 2026-05-27 |
| Applied AI Engineer | Applied AI | SF Headquarters | 2026-05-20 |
| Software Engineer, Product | Engineering | SF Headquarters | 2026-05-12 |
| Infrastructure Engineer | Engineering | SF Headquarters | 2026-03-19 |
| Head of People | Business | SF Headquarters | 2026-02-03 |
| Sr Software Engineer, Product | Engineering | SF Headquarters | 2025-08-05 |