Toolmill Briefswhat companies are building, read from their hiring

Company brief · updated 2026-10-18

Xendit

xendit.co · Fintech

26open roles
6new in 30 days
6closed in 30 days
0remote-eligible
slowinghiring velocity

What they're building

Developer experience and API surface moderate signal

Today: Xendit provides payment infrastructure across Southeast Asia

Roles: Product Manager - Developer Experience · UX Designer - Developer Experience (DevEx)

Requirements mention: API design · developer activation and retention · SDKs · sandbox

Inference: a product role and a design role both focused on the developer journey (APIs, SDKs, docs, sandbox) suggest the developer-facing surface is being staffed. The product manager role is posted in six locations; the UX designer role is in Jakarta.

Salesforce revenue operations systems strong signal

Today: Salesforce CRM, which the postings describe as the systems that power Xendit's revenue engine

Roles: RevOps Systems Administrator (Salesforce)

Requirements mention: Flow Builder · validation rules · permission sets · sharing rules · lead-to-cash

Inference: the same Salesforce administrator role is posted four times in Growth (Australia, Singapore, Manila, Jakarta), which suggests the revenue systems team is being built across several locations.

Account management and solutions engineering strong signal

Today: Xendit provides payment infrastructure across Southeast Asia

Roles: Strategic Account Manager · Account Manager · Senior Solutions Engineer · Solutions Engineer

Requirements mention: B2B account management · account plans · cross-selling · upselling · technical discovery

Inference: account management roles in Jakarta, Singapore, Bangkok and Kuala Lumpur that require cross-selling and upselling, alongside solutions engineers in Singapore and the United States, suggest Growth is adding capacity to expand existing merchant accounts and to support technical sales. The United States posting shows this hiring extends beyond Southeast Asia.

Expansion beyond Southeast Asia, led by Greater China strong signal

Today: Payment infrastructure across Southeast Asia, which postings say is expanding to Greater China and LATAM

Roles: Market Expansion Lead - Financial Partnerships · Customer Success Manager (Greater China) · Senior Manager, Customer Success · Senior Implementations Manager · Chinese Merchant Support

Requirements mention: market entry · regulator engagement · English and Mandarin · fluent in both English and Mandarin

Inference: the Market Expansion Lead posting says Xendit is going from a Southeast Asian payments provider to a global one. It says each new market needs an entity, a licence or licensed partner, bank accounts and live rails. Four Mandarin-speaking roles in Hong Kong, Singapore, Kuala Lumpur and Taipei point to Greater China as the expansion with the most hiring behind it so far. One of them leads onboarding of large mainland Chinese enterprise clients. No posting is dedicated to LATAM.

Risk and compliance controls moderate signal

Today: Xendit provides payment infrastructure across Southeast Asia

Roles: Product Manager – Risk Products · Regulatory Compliance and AML Manager · IT GRC Analyst

Requirements mention: Payments fraud prevention · AML/CFT requirements · PCI-DSS · SOC 2

Inference: three risk, AML and IT governance roles, across Hong Kong, Kuala Lumpur, Jakarta, Manila, Singapore and India, are a small set and may not show a broader build-out.

Merchant onboarding, support and reconciliation operations strong signal

Today: Xendit provides payment infrastructure across Southeast Asia

Roles: Senior Merchant Ops Analyst · Merchant Ops Analyst · Merchant Technical Support - Jr Manager · Merchant Support · FinOps Recons Associate

Requirements mention: merchant onboarding · KYC · root cause analysis · Zendesk · reconciliations

Inference: four merchant-facing operations roles in Hong Kong, Bangkok and Jakarta suggest merchant onboarding and support capacity is being added. The FinOps Recons Associate posting (Jakarta; Manila) describes a new subteam that owns reconciliations across the organisation.

Where the headcount is going

DepartmentOpen
Customer Operations7
Growth6
Product & Design5
Solutions Engineering3
Finance & Fin Auto2
Customer Lifecycle Management (Customer Success)1
Engineering1
Global Compliance1

Nineteen of the 27 open roles sit in Growth (10) and Customer Operations (9), so hiring is weighted toward selling to, onboarding and supporting merchants rather than engineering, which has a single open role.

Who they need

Seniority: Across the 27 roles: 7 senior, 10 mid, 5 manager, 4 junior, 1 VP.

Skills named most: APIs, eCommerce platform integrations, Salesforce CRM, payment rails, payouts, B2B account management, account plans, cross-selling, upselling, Jira, Microsoft Office, Google Suite

Locations: Postings list Jakarta, Indonesia (6), Hong Kong (3), Singapore, Singapore (3) and Bangkok, Thailand (2), with several roles listing multiple cities and single roles in Australia and the United States. No roles are marked remote.

How to use this

If you're applying: Hiring has slowed: 2 roles opened in the last 30 days against 9 in the 30 days before, and none of the 27 postings have closed. Check the fit lines first. Several roles require Mandarin, Thai or Chinese alongside English, so language may decide fit before experience does.

If you're selling or recruiting: Growth (10 roles) and Customer Operations (9 roles) are the largest concentrations. The four RevOps Systems Administrator (Salesforce) postings (Australia, Singapore, Manila, Jakarta) and the account and solutions roles in Growth are the clearest entry points. The Market Expansion Lead and the Mandarin-speaking roles point to expansion outside Southeast Asia. Velocity is slowing: 2 roles opened in the last 30 days against 9 before, with none closed.

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Open roles (26)

TitleDepartmentLocationPosted
FinOps Recons AssociateFinance & Fin AutoBangkok, Thailand; India; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines2026-10-20
Financial Operations AssociateFinance & Fin AutoBangkok, Thailand2026-10-20
Solutions EngineerSolutions EngineeringSingapore, Singapore2026-10-20
VP, Customer Success and SupportCustomer Lifecycle Management (Customer Success)Singapore, Singapore2026-10-17
Senior Product Manager - XenPlatformProduct & DesignBangalore, India ; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines; Mumbai, India; Singapore, Singapore2026-10-14
Senior Merchant Ops Analyst Customer OperationsHong Kong; Kuala Lumpur, Malaysia; Manila, Philippines2026-09-25
Strategic Account ManagerGrowthJakarta, Indonesia2026-09-18
UX ResearcherProduct & DesignBangkok, Thailand; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines; Singapore, Singapore2026-09-11
Product Manager - Developer ExperienceProduct & DesignBali, Indonesia; Bangkok, Thailand; Jakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines; Singapore, Singapore2026-09-11
RevOps Systems Administrator (Salesforce)GrowthSingapore, Singapore2026-09-11
RevOps Systems Administrator (Salesforce)GrowthJakarta, Indonesia2026-09-11
Financial Partnerships Lead - Market Expansion, Singapore/Hong Kong/Malaysia GrowthHong Kong; Singapore, Singapore2026-09-04
Merchant Technical Support - Jr ManagerCustomer OperationsJakarta, Indonesia2026-09-01
Solutions EngineerSolutions EngineeringUnited States2026-08-18
Senior Design System and Product Designer - Operational JourneyProduct & DesignJakarta, Indonesia2026-08-10
UX Designer - Developer Experience (DevEx)Product & DesignJakarta, Indonesia2026-08-10
Customer Success Manager (Greater China)Customer OperationsHong Kong2026-07-23
Growth Account ManagerGrowthBangkok, Thailand; Kuala Lumpur, Malaysia2026-07-16
Chinese Merchant SupportCustomer OperationsJakarta, Indonesia; Kuala Lumpur, Malaysia; Manila, Philippines; Singapore, Singapore; Taipei, Taiwan2026-06-23
IT GRC AnalystEngineeringJakarta, Indonesia2026-06-19
Merchant SupportCustomer OperationsBangkok, Thailand2026-06-15
Regulatory Compliance and AML ManagerGlobal ComplianceKuala Lumpur, Malaysia2026-05-20
Senior Manager, Customer SuccessCustomer OperationsHong Kong2026-05-12
Senior Implementations ManagerCustomer OperationsHong Kong; Singapore, Singapore2026-05-12
Senior Solutions EngineerSolutions EngineeringSingapore, Singapore2026-04-29
Strategic Account Manager GrowthSingapore, Singapore2026-04-21