Toolmill Briefswhat companies are building, read from their hiring

Company brief · updated 2026-10-18

Zenoti

zenoti.com · software industry · Zenoti helps 30,000+ beauty, wellness & fitness businesses grow with AI. Automate bookings, nurture leads, and drive revenue — all in one platform.

57open roles
15new in 30 days
6closed in 30 days
1remote-eligible
steadyhiring velocity

What they're building

Natural language query and text-to-SQL platform over enterprise data, on a lakehouse data layer moderate signal

Today: Zenoti OS: every workflow from booking to payroll in one system (site)

Roles: Lead - AI Data Intelligence (ETL,Azure, SQL, Python, Spark, Data Lakehouse) 7 - 11 years exp from SaaS companies · Senior Software Engineer - Python, Data Engineering, AI · Lead Product Manager(SaaS + AI)

Requirements mention: Text-to-SQL · Natural Language Query (NLQ) · Delta Lake · Unity Catalog

Inference: they are building data tools that let non-technical users query enterprise data in plain language. The Lead - AI Data Intelligence posting says the platform enables 'non-technical business teams to query enterprise data', across Amazon Redshift and Databricks.

Core platform engineering using AI-assisted development tools strong signal

Today: Zenoti OS: every workflow from booking to payroll in one system (site)

Roles: Senior Software Engineer - .NET + AI · Lead Engineer - Full Stack (AI)

Requirements mention: AI-assisted development tools · Claude Code · MCP servers · prompt libraries

Inference: they are staffing the core product team to build with AI coding tools and MCP servers, on .NET/C# with Flutter or React front ends. Three Senior Software Engineer - .NET + AI postings opened on 2026-09-29.

AI Workforce: HyperConnect (AI Concierge) conversational AI, plus onboarding for the AI product suite moderate signal

Today: Your AI Workforce: 24/7 call answering, smart booking and rescheduling (site)

Roles: Senior Manager - Product Management (AI Workflows) · Technical Support Specialist - VOIP solutions · Product Specialist (SaaS Implementation and Onboarding) · Senior Product Specialist (SaaS Implementation and Onboarding)

Requirements mention: conversational AI · RAG (Retrieval-Augmented Generation) · SIP · WebRTC · product usage data

Inference: they are building out the conversational AI behind HyperConnect, which one posting describes as analyzing 'every customer interaction across phone, SMS, and web'. They are also staffing onboarding for the AI product suite, which three postings name directly.

Expansion into fitness, gyms and clubs moderate signal

Today: AI for Gyms and Clubs (site)

Roles: Business Development Manager – Fitness Industry

Requirements mention: fitness industry · Pipeline Generation · Willingness to travel regionally

Inference: they are adding fitness sales capacity in Seattle. The posting says 'Zenoti is expanding aggressively into the fitness market'. Two postings with this title are open.

Payment operations moderate signal

Today: Payment processing for the platform, which the Payments Program Manager posting describes as 'enabling new payment options and improving the existing payments experience for our customers'

Roles: Director of Payment Operations & Strategy · Senior Payments Specialist · Senior Payments Specialist - US Payroll Operations · Payments Program Manager · Director - Product Management (Payments/Fintech)

Requirements mention: payment processing systems · Payment Service Providers · managing payment/acquiring operations · Ready to work in Shifts across different time zones

Inference: payment operations is being staffed at director, program manager and specialist level in Seattle and Hyderabad. Two Hyderabad payments postings also list US payroll processing and payroll compliance; the postings do not say whether that payroll work is for customers or internal.

Enterprise customer success management in Seattle moderate signal

Today: Zenoti powers 30,000+ businesses worldwide (site)

Roles: Director - Customer Success · Manager - Customer Success - Enterprise Accounts (SaaS ) · Lead Customer Success Manager (Enterprise Accounts) · Senior Manager - Enterprise Customer Success (SaaS Customer Success)

Requirements mention: customer health metrics · renewals · upsell · multi-geographical customers

Inference: they are adding enterprise account management in Seattle that covers renewals and upsell alongside business reviews.

Where the headcount is going

DepartmentOpen
Professional Services21
Support 7
Product Management6
Product6
Sales5
Customer Success 4
Payments3
SRE - Operations2
Information Technology1
Finance1
Customer Success - Breadth Accounts1

The largest share of hiring goes to implementing and onboarding customers, with 19 of 55 open roles in Professional Services; 34 roles are in Hyderabad and 14 in Seattle, and the pace is steady, with 15 opened in the last 30 days against 16 in the prior 30 and 2 closed.

Who they need

Seniority: Mostly senior (31), with 9 manager, 4 director, 5 mid, 2 staff, 2 junior and 2 unknown.

Skills named most: JIRA, Basecamp, MS Office, Zenoti, customer presentations, REST APIs, Azure, CRM, Python, SQL Server, Claude Code, Cursor

Locations: Hyderabad, Telangana, India (34); Seattle, Washington, United States (14); Manchester, England, United Kingdom (3); Costa Rica (1); Dallas, Texas, United States (1); Remote, United States (1, Director of Sales Mid Market); Brisbane, Queensland, Australia (1).

How to use this

If you're applying: Check each posting's location and listed requirements before applying. Hyderabad holds most roles, and Seattle has the largest non-Hyderabad group. Implementation and onboarding roles are the most numerous. Use the fit lines to test yourself against a specific posting.

If you're selling or recruiting: Hyderabad is the main hiring site, and Professional Services is the largest department. Seattle roles cluster in Professional Services, Customer Success and fitness business development. Relevant openings are the fitness, enterprise customer success and AI Workforce builds. The payments roles fit if your product touches payments; the payroll mentions in two postings are unclear in scope, so confirm before pitching payroll.

Get told when Zenoti opens new roles.

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Open roles (57)

TitleDepartmentLocationPosted
Senior Manager - Product Management (Payments/Fintech)Product ManagementHyderabad, Telangana, India2026-10-22
Senior Implementation ConsultantProfessional ServicesHyderabad, Telangana, India2026-10-22
Senior Implementation ConsultantProfessional ServicesHyderabad, Telangana, India2026-10-22
Lead Product Manager(SaaS + AI)Product ManagementHyderabad, Telangana, India2026-10-09
Lead Reliability Engineer - Network and SecuritySRE - OperationsHyderabad, Telangana, India2026-10-09
Lead Site Reliability Engineer - Platform Engineering / SRE  SRE - OperationsHyderabad, Telangana, India2026-10-09
Product Support Consultant - (2 to 5 yrs exp) - L1/L2 Client Support(Calls) - Night ShiftSupport Hyderabad, Telangana, India2026-10-09
Data OperatorProfessional ServicesHyderabad, Telangana, India2026-10-08
Director of Payment Operations & StrategyPaymentsSeattle, Washington, United States2026-10-06
Lead - AI Data Intelligence (ETL,Azure, SQL, Python, Spark, Data Lakehouse) 7 - 11 years exp from SaaS companiesProductHyderabad, Telangana, India2026-10-01
System Administrator - ITInformation TechnologyHyderabad, Telangana, India2026-09-29
Senior Software Engineer - Python, Data Engineering, AIProductHyderabad, Telangana, India2026-09-29
Senior Software Engineer - .NET + AIProductHyderabad, Telangana, India2026-09-29
Senior Software Engineer - .NET + AIProductHyderabad, Telangana, India2026-09-29
Senior Software Engineer - .NET + AIProductHyderabad, Telangana, India2026-09-29
Senior Product Specialist - Implementation/OnboardingProfessional ServicesHyderabad, Telangana, India2026-09-24
Senior Implementation ConsultantProfessional ServicesHyderabad, Telangana, India2026-09-18
Data OperatorProfessional ServicesHyderabad, Telangana, India2026-09-17
Project Manager, Customer Onboarding (SaaS)Professional ServicesCosta Rica2026-09-17
Senior Product Specialist - Implementation/OnboardingProfessional ServicesSeattle, Washington, United States2026-09-17
Senior Product Specialist - Implementation/OnboardingProfessional ServicesSeattle, Washington, United States2026-09-17
Manager/Senior Manager - Product MarketingProduct ManagementHyderabad, Telangana, India2026-09-10
Director - Customer SuccessCustomer Success Seattle, Washington, United States2026-08-28
Assistant Manager – Global PayrollFinanceHyderabad, Telangana, India2026-08-28
Senior Product Specialist - Implementation/OnboardingProfessional ServicesSeattle, Washington, United States2026-08-27
Product Specialist (SaaS Implementation and Onboarding)Professional ServicesSeattle, Washington, United States2026-08-27
Customer Success Manager - (7 to 13 years) - SaaS companies onlyCustomer Success - Breadth AccountsHyderabad, Telangana, India2026-08-27
Senior Product Specialist - AdoptionProfessional ServicesHyderabad, Telangana, India2026-08-26
Sr. Product Specialist - Implementation/OnboardingProfessional ServicesHyderabad, Telangana, India2026-08-25
Manager - Customer Success - Enterprise Accounts (SaaS )Customer Success Seattle, Washington, United States2026-08-20
Lead Customer Success Manager (Enterprise Accounts)Customer Success Seattle, Washington, United States2026-08-20
Lead Engineer - Full Stack (AI)ProductHyderabad, Telangana, India2026-08-07
Senior Implementation ConsultantProfessional ServicesHyderabad, Telangana, India2026-08-03
Senior Manager - Enterprise Customer Success (SaaS Customer Success)Customer Success Seattle, Washington, United States2026-07-24
Senior Product Specialist (SaaS Implementation and Onboarding)Professional ServicesHyderabad, Telangana, India2026-07-15
Senior Payments Specialist - US Payroll OperationsPaymentsHyderabad, Telangana, India2026-06-10
Business Development Manager – Fitness Industry SalesSeattle, Washington, United States2026-06-08
Technical Support Specialist - VOIP solutionsSupport Seattle, Washington, United States2026-06-08
Payments Program ManagerPaymentsHyderabad, Telangana, India2026-05-27
(P2) Project ManagerProfessional ServicesManchester, England, United Kingdom2026-05-15
Senior Product Support Specialist (French Bilingual)Support Manchester, England, United Kingdom2026-05-13
Senior Manager - Product Management (AI Workflows)Product ManagementHyderabad, Telangana, India2026-05-11
Lead Product Manager (Market + Billing)Product ManagementHyderabad, Telangana, India2026-05-11
Technical Account Specialist - Customer SupportSupport Seattle, Washington, United States2026-04-26
Business Development Manager – Fitness Industry SalesSeattle, Washington, United States2026-04-21
Account Manager - Expansion Sales(B2B SaaS, Dallas)SalesDallas, Texas, United States2026-04-07
Senior Product Specialist (Implementation) - SaaSProfessional ServicesHyderabad, Telangana, India2026-03-30
Lead - Product Support(Customer facing)Support Hyderabad, Telangana, India2026-03-24
Director of Sales Mid Market SalesRemote, United States (remote)2026-02-11
Director - Product Management (Payments/Fintech)Product ManagementHyderabad, Telangana, India2026-01-14
Senior Implementation ConsultantProfessional ServicesHyderabad, Telangana, India2026-01-08
Senior Product Support SpecialistSupport Hyderabad, Telangana, India2026-01-06
Project ManagerProfessional ServicesHyderabad, Telangana, India2025-12-02
Sales Development RepresentativeSalesBrisbane, Queensland, Australia2025-11-28
Senior Product Specialist (SaaS Implementation and Onboarding)Professional ServicesHyderabad, Telangana, India2025-09-23
Lead - Product SpecialistProfessional ServicesHyderabad, Telangana, India2025-09-09
Sr.Product Support Consultant (Bilingual Danish and English)Support Manchester, England, United Kingdom2025-03-18